This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ford Mustang equipped with cooper zeon R53-61R20 tires, size: 255/40/ZR19-XL (na). While driving 70 mph on the highway, the contact heard a loud sound in the rear of the vehicle. The vehicle swerved to the right and the contact was able pull over to the side of the road. The contact observed that the entire crown at the middle of rear driver's side tire was split and detached. The contact was assisted in changing the tire and was able to drive the vehicle home. The contact called marvis discount tire center and was informed that since he did not purchase the roadside assistance service, they could not assist him. The tire center suggested that the contact call the tire manufacturer (cooper tires). The manufacturer stated that if the contact took the tire to the dealer and they determined it was a manufacturer defect, the manufacturer would possibly refund the cost of the tire. The contact was concerned that he had three more cooper tires that could have the same failure. The tire and vehicle failure mileage was 57,944.
While driving at 25 mph and trying to evade a driver who ran a stop sign, I slammed on the brakes of my 2009 Ford Mustang GT. Even though my vehicle is equipped with an anti-lock brake system (ABS), the brakes did lock and the car skid leaving tire marks for several feet. I have owned vehicles equipped with ABS for at least the past 15 years and I have never seen this brake behavior across any of those vehicles as I did today.
- Doral, FL, USA
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- Decatur, GA, USA