This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA Campaign Number: 15V319000 (Air Bags) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
The contact owned a 2009 Ford Mustang. The contact received notification of NHTSA Campaign Number: 21V081000 (Air Bags) and requested to be removed from the recall distribution list as he no longer owns the vehicle. The local dealer and the manufacturer were contacted. The VIN was unavailable.
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts were not available. The dealer (academy Ford, 13401 baltimore ave, laurel, md 20707, 877-894-4901) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was notified and informed the contact to continue to call the dealer. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2009 Ford Mustang. The contact received a recall notice for NHTSA campaign number: 16V384000 (air bags). The dealer (frank fletcher Ford, 3015 turkey creek rd, joplin, mo 64801, 417-317-5299) stated that the part was not available. More than three weeks ago, the dealer stated that they needed to order the part. The contact was not informed of a loaner vehicle option or if the part had arrived. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.
- Neosho, MO, USA
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Received urgent airbag safety recall notice in the mail- tried calling to set up appointment at dealership. They said it was a branded title and cannot repair it.
Takata recall. The contact owns a 2009 Ford Mustang. The contact stated that NHTSA campaign numbers: 16V381000 (air bags) and 17V024000 (air bags) exceeded a reasonable amount of time for repair. The dealer was not contacted. The manufacturer was contacted and stated that the parts were not available for repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Ford Mustang. While driving approximately 65 mph, the contact's vehicle was involved in a side impact collision. The air bags failed to deploy. There were no injuries. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The contact stated that the vehicle was previously repaired in April per NHTSA campaign number: 18V046000 (air bags) at galpin Ford (located at 1000 sandretto dr, prescott, AZ 86305, (877) 826-2935). The manufacturer was not notified of the failure. The approximate failure mileage was 46,000.
Letter from congressman woodall on behalf of constituent regarding an airbag recall on his 2009 Ford Mustang. The consumer stated the manufacturer exceeded a reasonable amount of time completing the airbag recall.
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mike white Ford of coeur D'alene, 315 w clayton ave, coeur D'alene, id 83815, (208)-664-9211) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (parker Ford, 315 w clayton ave, coeur D'alene, id 83815, (208) 664-9211) confirmed part unavailability and was unable to verify when the remedy and parts would be supplied from the manufacturer. The manufacturer was notified. The contact was not experiencing a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The vehicle was taken to the dealer (clinton family Ford, 1884 canterbury glen lane, rock hill, SC 29730) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. O'meara Ford (400 w 104th ave, northglenn, co) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takara inflators: My complaint is that I am having a difficult time getting my local Ford dealership to take care of the recall because I did not buy the car from them. I have been on a waiting list for over a year. I called again yesterday and had to put my name on the list again! I was told they had to order the parts and he could not give me an approximate idea of how long this would take.
Takata recall. The contact owns a 2009 Ford Mustang. The contact received a notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to mitchell county Ford (231 us-19, camilla, ga 31730) where it was determined that the part was not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Received safety recall notice 16S26 / 16V-384 and scheduled a service date with my dealer, shultz Ford in wexford, pa, but they said the part is on backorder. Please help and resolve so I can use my vehicle.
Takata airbag: I have been waiting for 16 months for a replacement. My dealership is unable to get or order parts. This issue has not been resolved in a timely manner. I am unable to not to use my vehicle until it is safe and the passengers I drive with are precious.
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Key scales Ford (1719 citrus blvd, leesburg, fl 34748, (352) 787-3511) was contacted and confirmed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called lewis Ford at (833) 245-4709 (3373 N college ave, fayetteville, ar 72703) and was informed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Dallas, TX, USA