We were sold a brand new 2008 Mustang gt500kr (shelby) June 15, 2014. This car was kept at the dealership in the show room and never sold until now. We were charged a $7 tire fee at the time of sale but a few weeks later it was refunded to us with no explanation. We recently took the car into a different dealership for a shifting issue when the technician and service advisor told us the rubber on the tires is getting hard and it is a safety issue to drive it. At the time of purchase it was never disclosed to us that the tires were old and we think the selling dealership was aware of the issue and that's why they refunded us the tire fee. We contacted Ford Motor Company and they refused to put new tires on our vehicle.

- San Jose, CA, USA

2 tires with sidewall stress issues in a period of 10 months 12,000 miles I spoke to the tire company who advised me that I "probably hit a curb or pot hole which caused a knot on the side of the tire", which did not happen. I had rapid deflation while traveling down the road on the first incident. Good luck had the tire on the rear of the vehicle and lose of control was minimal. The second, I was able to detect early. I had to dispose of the first tire when I had it replaced. I felt this may have been "a just by chance" incident, however when this occurred to the second tire, I now feel otherwise. Just wanted to know if this had been reported in this tire line yet.

- Bennington, IN, USA

On 24 August my front right tire blew out as if it were a retread (I still have the tire. It's not a retread, it just came apart like one. The car just passed a safety inspection at woodbridge va malloy Lincoln on 31 July. I bought the car on 5 August and the tire blew out on 24 August. Thank god I was driving slowly in a residential area and stopped right away, because I could have easily been killed along with others if I was on the highway. Pirelli tires have a recall on some of their other style tires for this exact same problem. Although my tire size 255/35R20 does not fall under the recall at this time, they definitely pose a 'loss of life' safety issue, which forced me to replace all 4 tires at a cost of $807.63. I called pirelli tyre North America at 1-800-747-3554 on 30 September at 1pm est. I explained my issue with the operator, and then she transferred to a phone that nobody answered. I was left on hold for well over 15 minutes until I finally hung up. The phone didn't even have any kind of tones whatsoever. It was as if it didn't exist, but I could see I still had a connection. This is a 2008 Ford Mustang mark III car. The tires were part of the mark III package.

- Manassas, VA, USA

1. on September 1st, my tire pressure on my car suddenly went down and I blew out the front passenger side tire. I took it in to the Ford dealer the next day and they repaired the tire valve stem free of charge because they said it was defective. Today (09/30/08) I was driving down the highway and my back passenger tire went flat. I took it in to the Ford dealer after I checked the valve stem and saw that it was cracked all around the base. I told them about the previous event and told them I was sure it was the valve stem. They called me back and said that there was no way they could know because I had run the tire while it was flat and it would not be warranted. They would not even check the valve for me. They said I would have to wait 3 days to get the tire in stock and I told them I have to commute to work and I could not drive on a doughnut for 3 days. They sent me to a tire dealer in town that would have that size (but not the same brand) tire in stock. I went there and they fixed it but it cost me $172 and they showed me my other 2 driver's side tire valve stems were cracked and the back driver's side valve stem was about to come off. Now I have to go back to the Ford dealer and hope they replace them without a fight. 2. this has occurred 2 times now with another 2 guaranteed if I do not take action now. 3. the first tire Ford replaced only the valve stem (and they put one that was way too long on my tire so now it is fixed but it sticks out which I am sure is another hazard). The second one, the valve stem could not be repaired because the tire was unsafe to drive on. I had to go to a tire dealer and have them put on a brand-new different brand of tire.

- Muncie, IN, USA