This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall, I have been waiting for repairs since 2016. The local dealer supposedly did an interim repair on the driver side airbag. Ever since then the middle of the steering wheel is lose and rattles upon acceleration. The car constantly dies and needs to be jump started even after replacing 4 new batteries. The local Ford dealer says there is nothing wrong with car. I don't even think they did anything to the driver airbag. I've have sent over 15 complaints to numerous agencies including Ford with no response besides a letter from Ford received on April 13 saying the parts were available for the passenger side airbag which is a lie! henry at the dealer said they do not have the parts and are still waiting for them. They think they should be there in about 2-3 weeks and it could be up to a month or months before they receive them.
I purchase this car from the Ford dealership six months ago. On 04/08/2012 about 1:50 am I was heading home from airmount, NY. I was driving the car at night off a winding road going down hill. As I was driving the steering wheel lock out of no where. Then brakes started to shake.I kept pressing on the brakes and brakes would not work and fail. At that point I lost control of the car and hit a tree head on. The airbag on driver side deploy, but the passenger side never deploy it fail.
A D V E R T I S E M E N T S
- La Habra, CA, USA