This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Ford Mustang shelby. The contact stated that the clutch would not engage when she attempted to drive the vehicle. The vehicle was taken to an authorized dealer where the contact was informed the clutch and fly wheel failed and needed to be replaced. The vehicle was not repaired. The failure and current mileages were 11,500.
Contact owns a 2007 Ford Mustang. The contact stated the shift cover or tracking fractured and the contact was unable to shift from park to drive. The failure was repaired four times but continued to recur. The manufacturer advised an investigator would be sent to further inspect the vehicle. The failure mileage was 32,850.
While executing a left turn across a six-lane intersection, I noticed another vehicle approaching the left side of my vehicle at a speed of at least double the limit. I accelerated hard to get out of the way. The throttle "stuck" for an estimated two to three seconds which caused loss of control and impact with a foot high curb at the far side of the intersection. Damage to my car was over $8,000. There have been no repeat episodes to this date.
The contact owns a 2007 Ford Mustang. While driving 60 mph, the vehicle jumped and the contact heard a strange noise coming from the transmission. An indicator illuminated on the instrument panel. The speed decreased to 45 mph and would not increase when the accelerator pedal was depressed. The vehicle was towed to the Ford dealer and they found no failures. The contact took the vehicle to another dealer for the same failure, but they refused to make any repairs because there was no warranty. The vehicle is currently with the second dealer. The failure and current mileages were 36,400.
Approx. The 10th of June, 2 weeks before my first anniversary of having purchased my 2007 Ford shelby GT-500 cobra, I began noticing some slippage in the transmission during acceleration for passing, etc. I didn't pay much attention to it to begin with, but the slipping steadily worsened. I only work 3 miles from home, so my opportunities to experience the revving and then slippage didn't come up as often as one may perceive. I took it to the local dealership about June 23rd, at which time they checked things out and called me back a few hours later. The first call from the service rep. Told me that the "clutch was almost totally worn-out, and must be replaced." He said he also needed to check on the transmission/flywheel assembly and get back to me shortly. About an hour later his second "call of doom" told me that the flywheel and trans. Would also need replacing. I didn't worry a whole lot, not until I checked my "purchase date" and discovered that my top of the line, A-1, car of the year had elapsed the 12 month mark about one week prior to this discovery! at this time, my top of the line shelby cobra had exactly 10,345 miles on it!! I spoke with the mgr. And asked for a "waiver" since the problems had actually started prior to the expiration of the 12/12,000 warranty. I was told that...in this case...that "waiver" or "free pass" on my having gone 6.5 days past the warranty exp. Wouldn't mean anything anyway! why? well, it seems, the flywheel, transmission, and clutch all fall under the broad and all encompassing term of "normal wear and usage", kind of like tires, wiper blades, etc. My question was (and still is) "please tell me why Ford's top-of-the-line, car of the year, etc. Has a flywheel/trans./clutch assembly that doesn't even last one calendar year"" nobody has yet to answer that query.but guess who had to shell out $2850 in repair fees?" me! the same fellow who was so proud to be driving the latest, greatest Ford Mustang ever produced/sold!
A D V E R T I S E M E N T S
- Minnetonka, MN, USA