This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was stopped at a light when my wrench light came on. I tried to drive but my vehicle was jerking really bad. I prayed driving down the access road that I would just make it to the dealership 10 miles away. I pulled in shut the vehicle off. They kept my car overnight and when I picked it up the next day they could not find anything wrong with it and when they turned it on no wrench light. One week later, my car did this again...except this time I left my vehicle on so they could see the wrench light. They replaced the fuel pump...faulty. Only had 20,000 miles on my 2006 Mustang V6. Now it is Nov. And my manual transmission is gone. After owning 6 standard vehicles this is the first time I have ever had a clutch go out. Dealership said I got the last part in the us...backordered till March 2008. I have since gone to pick up my vehicle 2 times...first time we stood in line to be told that they had test driven it again and they had to re-do the job. Went to pick it up last night and almost got stranded with my two kids because it was not drivable. First it was stuck in 1st gear...had to turn the car completely off to put it in neutral. So then I tried to put it in first and no luck. Then I tried one last time got it to move about 20 yards forward before I noticed there was a loud clunking noise coming from under the hood. This was at 9pm...called this morning at 11am and was told my car was ready and it was the starter. Yeah right. Got one invoice last night only need two more before they buy my lemon back!! wish me luck!
On 5/18/06 I drove from branson, mo to Kansas City, mo. I stayed in Kansas City till Sunday only doing in town driving the four days three nights I was there. During the trip home Sunday mid-day I was averaging between 65 and 70 mph on the highway. After about 45 minutes into the drive home I approached a stop light. After about a 45 second stop at the light I went to accelerate. As I shifted into second gear the car drove normal for about 35-40 seconds, suddenly lost power then jolted forward. I encountered this sporadic jolting four times during my drive home. Twice in second gear and twice in fourth. Three out of four time nearly causing an accident. This seems to be a recurring problem with these particular vehicles according to my personal research. I don't feel as though these vehicles are safe to drive under any circumstance. The Ford Mustang was my dream car since I was a little girl and it has turned into my worst nightmare. This vehicle has put me in life threatening situations more than 3 times already.
- Branson, MO, USA
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- San Antonio, TX, USA