This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received a recall notification for NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the compartment that housed the driver side air bag made a clicking noise. The manufacturer was made aware of the failure and stated that NHTSA declared the vehicle safe to drive. The failure mileage was unknown. VIN tool confirms parts not available.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign numbers: 14V802000 (air bags) and 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 07/14/16
Takata inflators I received a letter advising my Mustang was recalled due to airbags I just spoke with university Ford in chapel hill nc and was advised that they were replacing recalled airbag with same airbag as a temperary fix to send the removed airbag to Ford for study. They would get in touch with me when a permanent fix was available. It does not make sense to replace with a temporary fix. My other vehicle a Toyota, airbag was replaced by dealer with none of this run around if there is a recall then I deserve to have a permanent fix not a temporary one. While Ford is dragging their feet my son who drives this car is in danger of losing his life. I kean this is either a recall or a stall and sounds like Ford is stalling at the cost of the lives of people driving their cars. Why would I replace an airbag with one of the same type when the replacement might be defective and the one they took out for study might turn out to be fine. Ford needs to step up as the other manufacturers have. Toyota did not do a temporary fix, they fixed the problem
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. I received my notice of recall for driver side air bag dated May 21, 2015. I called my local dealer and was told that I would be informed when a replacement was available and to just wait until then to call again. As of April 11 2016 no word from Ford or my local dealer. When I call them I am told " we don't know when" then say maybe in 3 to six months. They also have said that as my car is a Florida car it is a priority. 11 months gone and 3 to 6 months to go for a priority car. Your site says that many bags have been replaced, but I can't even get a good time table. How can I get the truth from Ford Motor Company?
- Fort Pierce, FL, USA
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Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign numbers: 14V802000 (air bags) and 15V319000 (air bags), but the parts were not available for an extended period of time. The manufacturer was unable to provide a reasonable time frame for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/11/16 updated 06/14/16.
Takata recall - recall 15S21 - parts are still unavailable for this fix since July 2015. Live in high humidity area - have two Mustangs that need the recall fix done and the dealership is unable to get the parts. How long is it going to take to fix a critical issue. Recall is useless without the available parts - this is too long after a recall notice for the parts to still be unavailable. Please notify when parts will be available for Ford. Other auto companies (Honda) have been able to get the fix - but not Ford for the Mustangs.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign numbers: 14V802000 (air bags) and 15V319000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair for an extended period of time. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. VIN tool confirms parts not available. Updated 05/11/16
Takata recall. The contact owns a 2005 Ford Mustang. The contact received a recall notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received a recall notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2005 Ford Mustang. The contact stated that the part needed to perform the recall repair for NHTSA campaign number: 15V319000 (air bags) was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owned a 2005 Ford Mustang. While driving approximately 45 mph, the front driver side control arm fractured and caused the driver to lose steering control. As a result, the vehicle crashed into a tree. In addition, the air bags failed to deploy. The driver suffered from a head concussion, laceration to the face, and body bruises that included severe injuries to the stomach and blood clots. Medical attention was received. The vehicle was destroyed and towed to a salvage facility. A police report was filed. The manufacturer was notified of the failure. The approximate failure mileage was 88,603.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign numbers: 14V802000(air bags) and 15V319000 (air bags) however, the parts to do the repairs were unavailable. The contact stated the manufacturer had exceeded an unreasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. Part distribution disconnect. VIN tool confirms parts not available.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received a notification of NHTSA campaign number: 15V319000 (air bags); however, the part or remedy for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall I purchased a used 2005 Ford Mustang from tideland Ford in pawleys island S.C when I checked on the recall list my car was on the list for takata airbag, I went to the dealer to check to see if it had been repaired and was told it wasn, T they claim my airbag is of thee old Ford style not the same as the newer Ford and Ford will be replacing the newer ones first and not to hold my breath on mine getting mine fixed in the near future because they have no old style in inventory. As ilive in a high humidity area, which is the climate to cause the airbag to fail. Now I know this is not the fault of tideland as they have been honest and as helpful as they could but cannot do anything until Ford supplies them with the appropriate replacement. I am worried each time I drive the car as it is ten years old, and probably about to fail what can be done to have Ford also supply there dealers with the correct parts to fix my car.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign numbers: 14V802000 (air bags) and 15V319000 (air bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 14V802000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign numbers: 14V802000 (air bags) and 15V319000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign numbers: 14V802000 (air bags) and 15V319000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available, respectively.
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