This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2005 Ford Mustang with parking brake problems which caused the vehicle to be damaged after rolling down a hill. Consumer is also expressing discontent with the Ford company. The consumer stated the door handles were replaced three times, the convertible top had to be replaced, a new fuel pump was needed which was recalled, a new radio was installed, and the battery was replaced twice.
Purchased a 2005 Ford Mustang in may, 2005. Ford failed to notify costumers that some of the 2005 Ford Mustangs may exhibit the fuel bank being slow or difficult to fill. Basically, the fuel pump will shut off while pumping gas, as if the tank was full. Ford did issue a service bulletin, tsb 05-4-8, after I purchasing the car, suggesting that Ford's service department will replace the gas tank. The bulletin stated that the condition may be due to the fuel tank vapor venting system inside the fuel tank. Although the gas tank was replaced the problem remained. Ford did not consider this a defect, but rather a characteristic of the new model of Ford Mustangs. As a result, I could not take the car on extended trips because I was not sure that I will be able to find a pump that will allow gas into the car. Out of 7 service stations in vallejo, I was only able to use 1 successfully, and even that one now failed to give me more than $10 or less worth of gas.
Since I purchased my Mustang 30 days ago it's been in the shop four times for the same problem. The first time they could not find anything wrong, the second time it was the canister valve, the third time the fuel pump module, and now they don't know again. The car stalls and refuses to start. I called Ford motor's roadside assistance on Friday 11/18/05 for the fifth time because my car would not start. The gentlemen had me push a button to reset the fuel pump and the car started. Ford also reneged on their promise to offer me a loaner car, stating I exhausted that benefit, however that makes absolutely no sense because if they had fixed the problem the first time, I would not have had to miss so many days from work and delayed my vacation because I cannot rely on my vehicle.
- Baltimore, MD, USA
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- Tallahassee, FL, USA