This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Ford Mustang. The contact stated while refueling the vehicle, the fuel splashed out the vehicle although the fuel in the tank was low. The vehicle was taken to the dealer who stated it was a defective fuel tank. The vehicle was not repaired. The failure was reported to the manufacturer. The failure mileage was 15,000. The current mileage was 28,000.
The instrument cluster on my 2005 Ford Mustang has a shortage or is defective. Based on internet research and a discussion with an authorized Ford dealership and my long time auto mechanic, this is a part that should not fail at 73,000 miles. While Ford has not issued a recall, there is an obvious manufacture defect, as there have been numerous complaints and issues reported. When a gauge (fuel, temperature, battery, etc) fails on this vehicle, the entire instrument cluster must be replaced. This is a costly part and service fee (over $900) for something that should not be defective or have issues with a car of this age. When the instrument cluster signals an issue to the internal computer, the vehicle may go into a "fail safe mode" and the car will not operate. Ford needs to issue a recall for this part and replace it at no cost to the owner.
I was driving at night at around 30mph when everything electrical went dead in my car including headlights and dashboard but the engine was still running. I was able to drive the car home but could not start it the next morning. Had to flat bed it to the dealership where they told me the whole computer system failed and had to be replaced. This happened 3 more time since then. Each time I was charged $3000 to have it replaced. It shouldn't happen once let alone 3 times. Another recent problem, my engine caught fire causing everything on the left side of my car to be replaced. Ford denied any "real problems they could find". also had my gas tank replaced twice because it wouldn't fill up. And to add to everything, my gearshift needs to be replaced because a little plastic piece that hides the holes when U shift up or down, broke. $600 estimate at Ford. As well as my engine smoking after driving for 2 hours at 65-70 mph. Do not buy a Ford. Iv'E spent over $12K fixing the problems that I never caused. Ford refused to pay a dime or take any responsibility. Too many problems causing unsafe situations for me as well as other drivers and pedestrians around me. ## VIN failed ##
Driving on highway engine light came on then fuel gauge went to 0 and speedometer down to 10 miles per hour and gauge flickered back up to 35..almost causing an accident not knowing what was happening. Past 6 months when fueling my car gas pump keeps kicking off, not sure if it could cause a fire, takes 15 minutes to fuel up. I will never buy a Ford again.
- Bullhead City, AZ, USA
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The contact owns a 2005 Ford Mustang. The contact stated that the fuel gauge failed. The contact attempted to refuel the vehicle but the fuel could not be added. In addition, the fuel gauge would not provide accurate readings. The contact took the vehicle to the dealer for inspection where they informed her that the fuel tank needed to be removed and repaired. The vehicle was not repaired. The manufacturer was notified and they stated that there was nothing that they could do to assist. The failure mileage was 50,000. Updated 08/28/12 updated 09/04/2012
A D V E R T I S E M E N T S
- Siloam Springs , AR, USA