This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer stated that new Mustang's passenger side and driver side windows leaked every time it rained. She took vehicle back to the dealer 4-5 times, and they could not fix it. Consumer contacted the manufacturer, and was told that the dealer should fix it, and after going back to the dealer, dealer claimed that the manufacturer should take responsibility and have it repaired. Then, dealer/mechanic told consumer she had a lemon. Also, she was told that since window leakage was not considered a safety issue nothing would be done about it.
I just purchased my car April 21,2003. I already need the steering wheel replaced due to gapping. There is a loud noise under the passenger side fender that sounds like I hit something. My cigarette lighter doesn't work, and my window is off track.
- Walterboro, SC, USA
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- Medford, OK, USA