This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We have had issues with this car since it was bought new. All issues have been looked at by the dealer during the factory warranty and still remain unresolved. I have written a letter to Ford headquarters but they sent a complete rejection letter. I was told today by a Ford customer service representative to file a complaint here. I can supply documents and the original letter to Ford if needed. The main issues from purchasing new and driving off the lot are (in rough order of importance): -major paint and clear coat issues (brought to dealer two days after purchase to complain. They have never resolved problem and it has continued to get worse to this day.) -driver door window stops working intermittently. -car engine surging making car lurch forward (my wife was involved in a minor accident because of this. It was reported to insurance.) -engine acts like it wants to stall when turning steering wheel in reverse. -headlight lenses completely clouded early on (have had to have restoration done to headlights several times.) -engine sounds like diesel when ambient temperature is high. -bulge in seal above windshield frame where convertible top seats against it. -stereo interference (loud continuous buzzing sound.) -ac thump (high pressure coolant line hits firewall when compressor starts.) -driver door rattle (after the window was worked on but was not fixed.) -light burned out in ac panel (occurred after stereo was replace to try to eliminate interference, but was not resolved.) we have maintained and kept our low mileage Mustang in excellent condition otherwise. We don't know where to go from here. Thank you
I own a 2003 mach 1 Mustang I have had several issues I have had to replace the wheel bearings 3 times each on the 2 front tires and now I am being told that the wheel bearing on the 2 back tires are bad my car has only 38,000 miles and I also have a problem with my car stalling I have had the car checked and nothing was found.
For 2 years I have owned a 2003 mustang cobra convertible. Whenever I reach 60-65 miles an hour my car start to vibrate like a wheel is off balance. I've gotten new tires several balance but nothing and alignments and nothing seem to help the problem.
The steering wheel vibrated. Consumer took the vehicle to the dealer, and they rotated the tires. The problem got worse. Then, consumer took the vehicle back to dealer several times, and the following had been done; the front end, rear end realigned, and wheel balanced. Then, vehicle broke down, and was towed. Rear end was replaced since it was cracked. Violent steering wheel shaking still exists.
The vehicle was performing poorly, transmission failed to shift on its on. Driver noticed that a loud knocking noise was heard coming from the rear. Driver took vehicle to the dealer for inspection, and mechanic determined that transmission and suspension needed to be replaced.
- Houston, TX, USA
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I just purchased my car April 21,2003. I already need the steering wheel replaced due to gapping. There is a loud noise under the passenger side fender that sounds like I hit something. My cigarette lighter doesn't work, and my window is off track.
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- Asheville, NC, USA