This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
First incident: I was approaching my mail box to stop and get my mail out, while braking instead of stopping the car accelerated and went right past my mailbox. I drove into my stone driveway, the car continued to accelerate rapidly even though I had stopped, the tires were spinning so fast they mad ruts in my driveway. Even sitting there in park, the RPM needle was racing upward. No check engine lights go on. I turned the car off. Next day I went out, and car was still accelerating without me stepping on the gas. Scared to drive it, I had it towed to a service center. They had it for a week and a half, never happened for them, and said unless it happens while they have it, could not determine the cause. (although they did mention a few possibilities: Throttle position sensor, leakage, computer) as I was taking my car to a Ford dealership on 8/9/13 for other service, I explained what happened and they said also unless the car did it while it was there they would not be able to check it out. Second incident: While driving on a highway, probably about 55-60 mph, the car on its own sped up, the RPM need seemed stuck at 3, even though I was breaking the car wasn't slowing down; and just like that, probably in 30 seconds, it recovered and ran fine. I wrote a letter on 9/6/13 to Ford Motor Co explaining what is happening and asking for their help in identifying a solution. I received a letter back from Ford Motor Co dated 9/16/13, they offer no assistance at all.
While driving 40 mph and when brakes were depressed the vehicle pulled from side to side. There was a clunk after the brakes were released, the front tires rubbed on the frame when turning, three belts were installed within 6000, the vehicle smelled like oil, even with the A/C on. The motor rattled before the gears were shifted, with the A/C on the motor would surge up and down to the point where the vehicle would pull. After the consumer would take his foot off of the gas there would be a slight acceleration, the vehicle would hesitate and lunge forward. The vehicle was sometimes hard to start and must be cranked several times. There was a rattle in the rear of the rear of the vehicle as if something was loose moving back and forth. Poor alignment had worn the tires on the outside edge. The bolt from the vehicle was found in the driveway, and the rear window had an air leak.
Intermittent problem in which engine will race when applying brakes, and foot off of gas pedal. Usually occurs when stopping at stop sign or pulling into parking place. Car will come to almost complete stop and then the engine will race and the car will lurch forward, and brakes cannot stop car. Brake pedal will go all the way to the floor without stopping vehicle. I have had to shift into neutral or park to stop the vehicle. Needless to say this is a very unsafe condition.ar is at Ford dealer presently.
- Mt Pleasant, SC, USA
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Consumer stated vehicle the vehicle accelerated without warning. Dealer notified.. the consumer stated there was aloud noise when the vehicle was placed in any gear and then the vehicle jerked. The consumer also believed the speedometer was not working correctly. The rear view mirror was loose, the tail light lens had condensation, the window seal trim came off and the windows made up when up or down.
Vehicle would stall on take off and eventually began to stall while in motion (45 mph) which would cause all power assisted options to fail, nearly causing many wrecks. Traveling 65 mph the vehicle failed to slow and it felt as if the cruise was stuck, but the cruise had never been engaged. Taken to dealer but could not get problem to happen in service. Vehicle is currently in service.
A D V E R T I S E M E N T S
- Stockton , CA, USA