This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was involved in a frontal collision. Took vehicle to dealer, and dealer replaced some parts of transmission. Every 3000 miles transmission started slipping, then, gauge was stuck with rpms at 3, no matter if vehicle was stopped or driving.
This is the 2nd Mustang 5spd transmission I have purchased through the dealership and Ford that has the same problem. Concerns of vibration felt through the seats, floor, and steering wheel while traveling at highway speeds! being the 2nd vehicle, I have been battleing the dealership for a whole year and have just now been given the opportnity to meet with a Ford rep.the poblem has been overseen by a Ford tech. Twice with a replacement of driveshaft twice which still hasn't resolved the problem.I have testimony from othr service reps with other dealerships that state they feel there is a problem with the car and it is not the tires!(vibration that is) also mangr. And techs.at a Goodyear tire shop.the dealership"S shop foreman felt the abnormal vibration on a testdrive with me and felt it was out of the ordinary, however, his service mangr. Later went on test drive and stated that he felt there was no problem. Also the Ford rep. Testdrove the car and stated he felt no problem either!. the car has been repaired in the past year over 9 times for the vibration! so there was a precedent already set before the Ford rep. Got involved. My concern is that I still have a vehicle that has anabnormal vibration while traveling between 65-75mph on highway, it has been documented by me, the dealership, and Ford. The vibration keeps coming back and I havebeen told by reputable sources that it could be a safety issue due to the amount of abnormal wear that can happen to my tires from this abnormal vibration I told this to Ford, many months ago, so they switched my tires, including the brand(from Goodyear to michellins)when the Ford rep. Was asked the question by me how is it that th dealer's shop foreman felt the abnormal vibration and he didn't, his response was that it all ended with him no matter who found what!!!this probably seems very convoluded but I am just expressing my concerns with regards to my safety, as well as the safety of my fellow consumers. Thank you, [xxx]. parts of this document have been redacted to pro
Under light to moderate aceleration a shudder or bucking is felt in 3rd gear speed is between 30 and 45 mph. The dealer replaced egr. And mass airflow and the automatic transmission problem still is present.
The vehicle has a surge/hesitation in overdrive between 1200 and 1600 RPM's and also in third gear at about 2000 RPM's. dealer says they cannot find anything wrong but do acknowledge there is a problem. Dealership admits that Ford service reps are aware of other cars with same symptoms.
- Bartow, FL, USA
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When driving there is a vibration when the car shifts into a higher gear. It does not shift smoothly from first to second gear, there is a grinding vibration. The dealer's technician said " they all do it, they don't make them like they use to".
A D V E R T I S E M E N T S
- N. Los Vegas, NV, USA