This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Mustang. After refueling the vehicle, a fuel leak was discovered underneath the vehicle. The vehicle was examined by an independent mechanic who discovered that a rubber washer in the fuel system was faulty and needed to be replaced. The washer was replaced and the failure was remedied. While driving at night, the low and high beam headlights were very dim and the driver was unable to see the road. Also, while the vehicle was parked on a incline with the emergency brake engaged, it rolled down the driveway and into the street. The cause of the failures was not determined. Estabrook Ford (3689 14th St, pascagoula, ms) and the manufacturer were notified of the failures. The failure mileage was 64,000.
2 days earlier had car at mechanic and he said my pads were a little low so they shoould be changed. The day I had the appointmnet to replace the pads the rear caliper frozen open and emergency brake would not work either. While in my driveway with foot on brake pedal, car started rolling forward. Hit post in driveway and tore off driver mirror and dented door. Brought car back to mechanic then towed car to dealer as I had extended warranty and didn't want to pay mechanic for parts or labor as mechanic stated caliper frozen. Dealer would not fix damage to door/mirror. The pads still had something left otherwise rotors would be scratched up with metal digging in. There is no evidence of metal against metal what so ever. Dealer also stated master cylinder needed replacing as it had leaked all fluid out of system. Needed to bleed system and replace caliper. Dealer said nobody would do anything about damage and it was my problem. I had the dealer put the new pads on that my mechanic had purchased for doing my brakes. Dealer wanted to charge me $195 to do this. I knew someone there and they waived the fee but I had to pay $100 deductable for extended warranty coverage. Do not buy a Ford!!!!!
A D V E R T I S E M E N T S
- Ocean Springs, MS, USA