This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As I was driving and reached 30 mph it sounded like the transmission would not shifting to the next gear. It made a screeching noise and would not pass 30 mph mean while the RPM was to 8. then it jumped and passed 30 mph. This happened every time it reached 30 mph. The automatic transmission was slow to shift. This 2000 Mustang only has 40,000 miles!!- and I was told by Ford that the transmission was damaged--on top of that the warranty does not cover the $1,600 cost. I've heard a lot of the same complaint about Ford Mustang 's transmission. For a 3 year old Mustang we should not have to pay for a defected transmission !!!!even thought the warranty has expired -- Ford should help cover the cost.
Consumer stated that while driving at any speed during warm weather and no warning the vehicle will stall and it will be hard for the consumer to control the vehicle. Dealer notified.
After purchase conv. Top leaked, A/C grills fell out, rear window stuck rear defroster don't work after inspection: Rusted (poss. Flood damage) rear tire wells repaired (rear ended) never disclosed to me told only one owner rear reflector missing due to falling off during detailing after transporting car gas tank has leaked $1700 warranty added to my contract w/out agreement covers nothing $500 free alarm never put in & added to contract tina called to say warranty up 8/20/02to place alarm and stopped pymt on check for downpayment, keeping mo. Pymnt. Spoke to ''all managers" come back w/lawyer was what they told me.
NHTSA item # 620988 - I have had this problem in my original new transmission and also in a Ford rebuilt transmission installed by reliable motors on 12/03/02.
Took vehicle in for a oil change dealer stated to the consumer that the transmission had a leak. Also the vehicle is idling very high consumer states that the vehicle will go as fast as 15 mph without putting her foot on the accelerator pedal. Nlm
- Sun City West, AR, USA
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Have had numerous problems with the power train and they replaced the transmission and is still doing the same thing...will not replace the vehicle and says that it does not fall under the lemon law even though they have tried to fix the problem and have failed three seperate times....all I want is another car without the problems.
Car was stuck in reverse on two separate occassions. Was able to work it out first time but had to have it towed to dealer second time. Dealer states they can not get a new transmission for vehicle since it has been modified and no 2000 transmissions are available. Ford field rep visisted dealership and has told them to put a "patch" on the shift assembly and "see if that will work". when I questioned Ford field rep who the next person in chain of command to speak with about problem, he indicated there was no one above him; that he resolves all problems. Dealership has bent over backward to try to help me; problem seems to be with Ford Corp. Ford's customer care service dept. Has not responded to my E-mail.
When vehicle is put into gear, from park to drive/reverse, and when vehicle comes to a stop, it will accelerate suddenly for a moment, then stop. This happens mostly during cold weather conditions, and will happen from 25 to 50 percent of the time. Dealership could not determine any defect. A second dealership replaced torque converter, and verified that there was a problem. It was a possible software defect - no upgrade available to repair defect. Please provide any additional information/attachments.
Cpnsumer was traveling about 55mph on highway and applied brakes because he was coming to a stand still. Vehicle was in third gear, and the rpms started going down. Consumer shifted gear into neutral, and vehicle cut off without prior warning. Dealership was aware of problem.
When applying brakes gear skipped and and brakes became loose. No braking power. Also, consumer was having electrical problems which caused defects in the alarm.
Substantially loud swirling, hissing, grinding, whinning noises from the transmission, clutch, and driveline (drive shaft) area. Four (4) times with same problem. Vehicle with dealer as of May 24, 2000 till present.
A D V E R T I S E M E N T S
- Miami, FL, USA