This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
So I thought I had a simple thermostat issue. Went to change the thermostat and noticed the manifold housing (plastic) had a nice crack in it. When doing research on this, I noticed there have been numerous complaints/instances of this happening to other people. Now I am in the process of finding a new intake manifold and will have to pay to have it installed. This seems to be an issue that the department of transportation should be involved in. Poor manufacture design with numerous incidents of failure that result in unnecessary high repair costs placed on the consumer. I am the original owner of this vehicle and think it is ridiculous!
I noticed a fuel leak when I filled up my tank. It was quite bad! and was a definite safety risk! I checked under car and found the fuel neck has a plastic cover to protect from road hazards?? that plastic cover allows dirt and moisture to collect around the fuel neck. The neck inside was rusted completely through. There is essentially a 2 inch hole in the fuel neck! I had to replace the entire fuel neck to fix the problem. I checked online and apparently this is very common with 1999 - 2004 Mustangs. It's also very dangerous since gas comes pouring out of the bottom of the car.
When filling up with fuel, gas leaks out of the filler tube leaving a huge puddle of gasoline on the ground. This is extremely dangerous and could cause a fire. When looked at, the filler tube is rusted out. Ford should issue a recall on this, because it is so dangerous.
Every time I put fuel in the car, it starts leaking out. It leaves quite a big puddle of gas on the ground. When I stop putting gas in, the leak stops. I don't believe I am losing any at the gas tank, just when filling up.
I have written to Ford concerning a fuel leak on my 2000 Mustang. I was advised to take it to my dealer to diagnose the problem. The service technician informed me that the fuel filler neck was rusted out and had a hole in it due to the placement of a shield on the tube. The shield held in dirt and water which allowed it to rust. It will cost approximately $431.35 to repair. This problem was caused by a design flaw by Ford. It is extremely dangerous. I cannot put gas in my car when my children are in it for fear that it will catch on fire. The gas just pours out onto the pavement. Ford needs to issue a recall on this immediately. I should not have to pay for Ford?S mistake. I have a copy of the invoice as well as the repair quote from ramey Ford in johnson city, tn. I will fax it to you if you wish. Ford has sent me an email stating that not all complaints get investigated. This is a serious safety issue. These cars could possibly catch on fire and explode if this problem is not addressed. All Mustang owners whose cars have had this shield placed on the fuel filler tube need to be aware of this safety hazard before someone gets seriously injured or killed. This issue needs to be investigated and fixed immediately. I don't know if any other Mustang owners have reported this to the NHTSA but I have seen postings from Mustang owners on several internet forums complaining about this same issue. Please let me know if there is any more information that you need.
- Mountain City, TN, USA
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The consumer stated that the fuel pump failed three times and the fuel pump control module failed one time also, fuel pump gasket failed one time and replaced.
The consumer stated that the fuel pump failed three times and the fuel pump control module failed one time also, fuel pump gasket failed one time and replaced.
A D V E R T I S E M E N T S
- Tehachapi, CA, USA