This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
So I thought I had a simple thermostat issue. Went to change the thermostat and noticed the manifold housing (plastic) had a nice crack in it. When doing research on this, I noticed there have been numerous complaints/instances of this happening to other people. Now I am in the process of finding a new intake manifold and will have to pay to have it installed. This seems to be an issue that the department of transportation should be involved in. Poor manufacture design with numerous incidents of failure that result in unnecessary high repair costs placed on the consumer. I am the original owner of this vehicle and think it is ridiculous!
Re#1448617 emissions the same secondary air pump was replaced on 7/19/2002 by Ford under warrantey. When it failed again on or about 11/10/2003, the dealer claimed it was now not covered. This pump is so nessesary, the newer mustangs do not have it.
At 29,000 miles and 46 month old, service engine light is on. Suncoast Ford claims codes say someone was into computer on sun.11/9. not true! and PO411 code = 'secondary 'air pump is needed. Part is $242.50 plus labor. Neither Ford nor warranty direct will cover this repair.
- New Port Richey, FL, USA
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- Tehachapi, CA, USA