This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
From purchase, had problem with noises eminnating, we thought, from the transmission. Also, under certain circumstances, usually after downshifting from 5th to 4th and then accelerating, will jump out of 4th gear. But, biggest concern has been a terrific vibration from beneath the car and in the console which, on one occasion, displaced the plastic cover on the instrument panel. Took vehicle to various Ford dealers in carson city and reno, Nevada and stateline, ca. Although noise obvious, dealers unable to duplicate problem. Several months ago, the noise became very loud, at which time a dealer replaced parts, unknown, in the differential. We continued to have the same problems and more recently, the Ford dealership in carson city found a "technical" which covered a clutch problem. The Mustang is in the dealership now (since Monday) at which time clutch parts are to be replaced and the transmission is also to be checked for problems. Perhaps our concerns will be addressed, but we have been complaining for approximately 25,000 miles. Our concern has been for a "locked up" transmission and the possibility of an accident. No accident has occurred at this point.
Rear differential produces a whinning noise at speeds of between 55-60 mph. Five other new 2000 Mustangs were driven and all produced the same whinning noise.
I have a little problem. There is a clunking noise coming from the drivetrain. It only happens at the begining of acceleration, if I let offthe gas and then reapply it; it clunks again. I thought that it might be excessive backlash in the rear, but they checked that and said it was up to spec. They (bob thomas Ford of hamden ct) said that it was the rear crossmember to the transmission they tightened this up. This helped it a little but not completely. I'm thinking of going to another dealer.
- Hamden, CT, USA
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- Riverside, CA, USA