This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 1999 Ford Mustang and I have a problem with my drivers side door. Last winter, ice and snow seem to catch at the bottom of the door. As a result you can't open the door and it has put a dent in the door. I see other Mustangs with a dent in the same place, so I know they have had the same problem.
I took the car back to the dealership 2 days after purchased and asked for another car the car's doors were out of line there was paint missing the windsheld had a crack on it from the factory. I always changed my oil every 3000 miles and the guy would ask why it was low but, said it wasn't dangleous low so I thought it was normal. Come to realize it was using oil. Now the top is leaking. All I wanted was for them to get me another car from day 2 and they said it was mine it had already been titled to me and would cost me to get into another car. The dealership wouldn't call me back after I informed them of the problem after a month I called them back and asked when they was going to fix my car, I felt like they had sold it to me now it was my problem and it has been a big problem since I got it. This was the 3rd car I had purchased from this company and that didn't matter. The heck with you its yours is how I felt they were telling me. I have been trying to get them to do something for a year and a half telling everyone I know but, I can't seem to get anywhere. If you know someone who can help with this problem please call me. I don't want this to happen to anyone one else. I wouldn't wish this pain on anyone!!! the car was sold to me new but, it had almost 200 miles on it. There two slips in my car where a girl had driven it on 2 seperate times. If anyone can help please call me 336-681-0224. I don't know where to turn.
Vehicle intermittently cuts off. Vehicle has been in /out of dealer shop on four occasions, and problem still occurring. Also, remote control keys for car do not work.
- Trinity, AL, USA
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- Blossvale, NY, USA