This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There has been a significant loss in steering stability. Everything from the power steering pump to the rack and pinion show no signs of leaking. I've had the ps lines replaced as well as the ps pump, because if the lack of stability and the problem still persists. Ps fluid has been replaced and bled. And the pump is still very loud (it was always loud, the new pump is the same way. But that's more annoying than a safely concern). I'll be driving down the street and on the highway and the car will suddenly veer to the left or right. Car has new tires and has been aligned recently.
When making a right turn at a speed of about 20-25 mph the steering wheel kept turning but the wheels were not moving. This was the first time anything like this happened. This caused the consumer to hit a parked car. The car was extensively damaged, but has not been totaled by the insurance company. Insurance company instructed a mechanic to inspect the steering wheel, it was noted there was problem with the shaft which broke and therefore caused the accident. The mechanic said he had never seen anything like this before. It was noted by the mechanic, and the insurance company as a defective steering on the car involving the shaft. Mechanic said he must repair vehicle to determine if there was other issues within the steering or suspension. As of yet no repairs have been made. The consumer stated he and the owner of the other vehicle did not think it was necessary to file a police report since the damage was minimal.
my life, as well as another human beings life could have been at stake due to someone wanting to make some money. Thank god the party involved and myself came out of this ordeal with just minor bruising. I am a twenty-one year old well-educated woman with a responsible job profile, and a clean record. I have never violated the law, therefore all that has happened is hard to take. From the start, I requested my insurance to take the claim more seriously, and for an intense investigation to take place on the vehicle, since this was a bizarre accident with no known cause, and even with the chp forming an opinion on assumptions, I was not at fault for this accident, and was not charged with careless driving, or any other traffic infraction. Since what I requested did not occur, I am dissatisfied with the way this was conducted. Basically for the month and a half that my insurance had the vehicle stored, they never conducted any type of investigation nor was my vehicle inspected. I even went to the degree of having my vehicle towed to my residence at my own expense, so I may hire a certified technician to inspect the vehicle. However, that never took place due to bad timing. The vehicle was sitting on my property for about a week or so, and before I could get a hold of someone to do the inspection and to take the vehicle apart, I had to get ready for surgery, so the inspection was put on hold due to health reasons. The local police department wanted me to move the vehicle as soon as possible, so I had no other choice then to call my insurance and have them take the "total loss" vehicle. I also found out that most of the repairs and restorations were done by my insurance, and that is why I believe they did not want to do a thorough investigation.
While drving about 60-65 mph, steering went out of control. Vehicle oversteered, crashing into a freeway wall. Vehicle was totalled in the crash. Please provide any futher details.
A D V E R T I S E M E N T S
- Troy, OH, USA