This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After hearing a strange noise in the rear end of the vehicle while driving at speeds no more than 45 mph, the vehicle was taken to the dearlership where it was purchased. I was given an original estimate of $250., and the next day was told all the bearings in the rear-end including the axels had to be replaced, due to possible factory defect. I phoned Ford motors the following day and was told I would hear something within a day or two. After picking up my vehicle, and paying the $1,474.82 for the repair, was told by Ford a week or so later that I never should have paid for the repair until I had recieved disposition from Ford Motor Company. However, the dealership would not release the vehicle until thte service was paid for, and I had a new job to report to on 9/23/98, in salem, nh. All the parts removed from the vehicle are located at my former residence in California. I have written various letters, and made many phone calls with no further assistance obtained in this matter. Rear-axles should last more than 40,000 miles.
A D V E R T I S E M E N T S
- Salisbury, MA, USA