This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1996 Ford mustang GT convt. ---rear sway bar broken at atach point on right side just ahead of rear axle. Car has never been in collision, snow where salt might have caused corrosion, doesn't have any noticable corrosion, and sway bar has never collided with any road hazzards...it just snapped.
While driving up a small incline at drive thru, heard loud cracking sound. Stopped to investigate and noticed rear sway bar on drivers side had broken off. This has caused a clanking sound whenever the vehicle is driven.
While traveling 30-35mph sway bar for consumer's 1996, Ford, cobra Mustang broke in half. Vehicle had 43,000 miles when this incident occurred. Dealer has been contacted.
While backing out of driveway sway bar broke away from vehicle. Vehicle had 43,000 miles at the time of incident. Dealer has been contacted for problem, but refused to repair bar.
Rear sway bar sheared off at bolt hole on lower control arm on drivers side. I removed the part and placed in truck of car. Since this is a part that should last the life of the vehicle I called the dealer the next day for a replacement sway bar. I offered to bring the part in so they could inspect it to make sure the failure was not caused by abuse. Dealer was unwilling to help so I contacted Ford customer relations. They state since the car is out of warranty and does not have a recall they will not help. They have been very evasive and difficult to work with. The first representative refused to let me speak to a supervisor when I was not satisfied with her decision. The final supervisor admitted she did not know what a sway bar was. If she did she would know they last the life of the car. Any help would be appreciated. They have made this seem like an isolated incident. From looking at the ntsa web site I see that I am not the only person to have this defect.
- Abingdon, MD, USA
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Rear sway bar broken at left end. This is not a mounting failure but an actual break! this problem is so common that all dealers (more than five) in this area are out of replacement parts!! because this is part of the suspension system and because so much of the sway bar is hanging loose this should be considered a serious safty hazard.
Vehicle was making unnecessary noise; through consumer investigation, found sway bar broken. Believed this was not normal wear for vehicle with 38000 mile of wear. Dealer/manufacturer notified.
While backing vehicle into driveway noticed a dragging sound in the rear. Believes this condition is not a normal wear for 40,000 miles. Dealer notified.
A D V E R T I S E M E N T S
- San Diego, CA, USA