Vehicle stalled & there was a recall on it due to engine head gasket defect. Consumer never received a recall letter because vehicle was used. Dealer wouldn't cover the cost of repair.

- Saucier, MS, USA

After filling up the coolant container, somehow it became empty without any leaks visible. A technician mentioned a problem with the head gasket.

- Bethesda, MD, USA

They refuse to fix the problem even though other cars like mine have had similar problems with the head gaskets, they told me at the beginning of this mess that it would be covered and now they will not and want to charge me $1300 to repair. I believe th.

- Sarasota, FL, USA

I have contacted Ford Motor Company's customer service department as well as my local Ford dealer (charlie hillard Ford-fort worth). They both tell me that the head gasket on a 1995 Ford winstar has been recalled. This vehicle has virtually the same 3.8L V6 engine as my 1996 Ford Mustang. My local Ford company tells me the only difference in the two engines is that one vehicle is front-wheel drive, and the other rear-wheel drive. The head gaskets should be manufactured the same on these two vehicles. However, Ford tells me they cannot help me pay for this repair - which was a failure of the head gasket. Additionally, my mechanic says he and other mechanics he knows have seen the same problem frequently on Ford Mustangs and Ford thunderbirds with this same 3.8L V6 engine.

- Fort Worth, TX, USA

The mentioned gaskets failed on my car on 10-25-99 and on my husband's former 1996 Mustang on 2-2-99. I also found a customer complaint in your files about the same problem (ODI id# 544839 dated 2-15-99). I contacted the manufacturer when I realized I was having the same problem that my husband's car had, and was told Ford would not offer me assistance with this problem because I am 12,000 miles out of warranty and do not have an extended warranty. I told them that was unacceptable and asked to speak to a supervisor. I am still waiting for their return call. Even the dealer I took it to (holly Ford-holly, Michigan) said that this should not be happening to my car w/that mileage. I don't believe Ford is going to address this issue without additional assistance from organizations such as yourself. I had to pay $489 to repair these defects, and I want a full refund. This is obviously a manufacturer defect. You have documentation from one customer with this problem, and I can provide you with documentation that this problem occurred with my Mustang and my husband's Mustang. Hopefully you will be able to investigate further to prove this defect.

- Fenton, MI, USA

The rubber seals keeps popping off due to improper alignment of windows and doors.

- Leonardtown, MD, USA

Timing cover gasket failed, causing radiator fluid to leak, also caused antifreeze to leak into the engine compartment, however fluid leaking ino engine is not immediately noticeable from the outside, by the time leak was discovered, engine bearngs were severly worn.

- Fayetteville, NC, USA

Car overheated once and head gasket blown; odometer runs slow

- Lewes, DE, USA

Timing chain gasket leaks.

- Easley, SC, USA

Engine idler pulley noise.

- Yorba Linda, CA, USA