This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
It happened twice in 3 days. The first time I lost electrical power, the battery died. I use a trickle charger to recharge it for 4 hours, then it functioned as normal for one day, I went to the dealer for service and they looked at it and said there was nothing wrong and sent me home. On the third day, it died again. All electrical power was lost, the car was locked up, and could not be shifted to neutral for towing. It is now sitting at my driveway waiting for Ford roadside service to tow it to a dealer for diagnostic and services.
Upon exiting my garage I always stop to close the door. My driveway has incline. I begin to roll back, hit the breaks several times with no engagement, begin pumping the brake pedal several times, no response. Continued to roll in reverse going across the street and hit neighbor's park car in their driveway. Police Officer noted that brake pedal was very low upon applying brakes and a hiss sound of like a vacuum or pressure lost. Reported a claim to insurance company. I never observed any indication of faults. Had truck toed to Greiner Ford to be inspected and or repaired. They said they could not find anything wrong with brake system or electronics. Since the incident I have reviewed by Ring camera video of that day and noticed that the DRL lights were flashing like a turn signal light which are not supposed to do. Truck is presently at Greiner Ford Collision Center for repair of damage to drive side rearend. I will have Greiner reinspect once collision damage is repaired and advise them of the flashing DRL's Other problems encountered prior to this incident: 1. Several times with adaptative cruise on and lane departure on there has been several notifications of cancelations were noted. 2. Several times horn has sounded when opening door with truck turned off. 3. Pre collision notification without anything in front of truck. I will also note that after receipt of new vehicle, approximately 1 to 2 months the truck was updated with new software.
The vehicle goes into what they call a sleep mode. It shuts systems down to save the battery. At this point, it-??s more of a nuisance than a major problem. Fortunately, every time I got in the vehicle, it started and was fine but what happens is it shuts down all the remote functions, you can-??t use your app on the phone go to get in the car at night the interior lights aren-??t working. It-??s pitch black, just a inconvenience but Ford has no answer that answer was to shut down all the remote functions on the car to me that doesn-??t make sense. Why have those features if you can-??t use them?
2024 Ford Maverick turned off and gave me a message across dash that said stop safely now. In pulling onto the shoulder was almost hit by traffic from behind. Vehicle would not restart and had to be towed. It took 2.5 weeks to get it repaired. They replaced the high voltage power inverter, one time use bolts, and the high voltage fuse.
2024 Ford Maverick bought from Sames Ford Mcallen shut itself off completely mid road and wasn't able to shift to neatrul to move from harms way. Several errors show powertrain error detected a fault with the high voltage system
- Rio Grande City, TX, USA
Search CarComplaints.com for these popular complaint phrases...
Driving on Baltimore's 695 outer loop traveling south at apx 65-75 mph in the left lane, the truck flashed a warning"stop safely now" all vehicle powertrain was disabled and I, while decelerating uncontrolled, pulled across 4 lanes to a median and waited roadside 3+ hours before ford's roadside collected the truck.
On March 18, 2024, my 2024 Ford Maverick XLT Hybrid had just over 1,000 miles on it. That same night, approximately 20 yards before an upcoming stop sign, I got a big red triangle message on the dash saying STOP SAFELY NOW. When I finally got stopped at the STOP sign, everything shut down. No accelerator, now power and the transmission dial locked after I put it in Park. I could not get it in Neutral to push it out of the intersection. Since it is a front wheel drive vehicle, the front wheels locked also. Thank goodness my husband was with me, family members were traveling behind me AND I know a tow truck owner. Tow truck owner came came and used a code reader. It indicated that there were 9 errors related to HYBRID. He was able to clear 6 of them, but the truck still wouldn't start. He had to drag it up onto the flat bed because the front wheel were locked. He towed it to a local Ford Dealership. They initially said the smart junction box (a module that controls the hybrid battery) had a bad circuit and needed to be replaced (I'm not sure if they meant the smart junction box or the circuit...). The next day, the dealership called again and said they replaced the control module for the Hybrid Battery System. I got the truck back on the 4th day with no charge as everything was covered by warranty, including the tow. Overall, I was satisfied with how the dealership handled the issue. However, the incident seems a bad way to start an automobile relationship. In a group forum for Ford Maverick Hybrid Owners, I met a man who said the same thing happened to him on the highway! The vehicle slowed so quickly he was almost rear-ended by a tractor trailer. If it had to happen to me, I'm glad it happened on a rural back road vs. the four lane highway where I commute approximately 300 miles over 5 days per week. That's my concern - I am worried the same thing might happen to me on the highway with different results than the first time!
On [XXX], I was traveling from Georgia to California in a 2024 Ford Maverick XLT 2.5L Hybrid with approximately 219 miles on the odometer, using cruise control set at 73 mph and in the ECO mode. I'd stopped for gas and upon returning to the highway [XXX]) the vehicle, still using cruise and in ECO mode, experienced an extreme reduction in power and the check engine light illuminated. I pulled over to the shoulder and shut down the engine; restarted the engine and tried to resume driving while changing to normal mode and not using cruise control. The check engine lights was still illuminated and the vehicle would not accelerate and could only travel at about 30 mph. Pulled off the highway at the next exit and had the vehicle towed to a Ford dealership in Birmingham AL. At the dealership, I informed the service advisor about the check engine light and that the Ford app indicated a problem with the high voltage battery coolant pump. During the initial troubleshoot, the mechanic relayed to me the following three potential faults: the high voltage battery cooling pump, a pump in the transmission, and a fault with the battery electronic control module (BECM). The two pumps were replaced and the BECM fault cleared, see attached service invoice. I picked up the vehicle on [XXX] and drove back to Georgia without issue. The odometer currently indicates 869 miles with no issues. Since the vehicle had limited power and was unable to accelerate, especially on an interstate, I consider this type of failure a safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- Arlington, TX, USA