This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My driver side door hinge has a broken spot weld and has come unattached from the door and it goes inside and blocks the power window from coming down when the door is closed. Ford has had these breaking hinge problems since 2019. I took it to the Ford dealership for them to look at the problem and they want me to pay for it. I have attached pictures. As of October 2023, the National Highway Traffic Safety Administration (NHTSA) is investigating a potential defect in the front door weld of the 2020 and 2021 Ford Escape and its hybrid variant. This defect could cause the door to open unexpectedly while the vehicle is moving, which is a significant safety risk. Some owners have reported a popping noise followed by the door opening, while others have reported their doors not opening at all after a creaking noise. Some owners have also reported being unable to close the vehicle after the door opens. If the issue requires a recall, it could affect up to 346,071 vehicles.
Water is leaking into the vehicle from the windshield cowl causing mold and wet passenger front carpets. It will be going to the dealer for the third time on Tuesday, December 26th to attempt to fix. The vehicle smells of mold and may be a health hazard. I cannot park it outside without fear the problem will get worse.
Windshield will groan and shift when driving, sound is always present and gets louder on uneven roads and bum. Ford stated it was a normal sounds, several maverick owners have had this problem
- Louisville, CO, USA
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- Phoenix, AZ, USA