This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I go to stop the vehicle brakes take longer to catch on to stop the vehicle. This has been an ongoing problem since vehicle pick up March 2022. I drove my truck in the last snow fall we received and when I went to brake it was much worse than in normal conditions. It felt like I slid into the stop and had to push the brakes really hard and my kids heads jerked trying to brake. Clearly is a safety issue. When I was in a drive thru waiting for my food the truck jerked forward and it felt like the transmission was falling out.
When switching from gas engine to electric, the gas engine shook/vibrated violently causing the entire truck to shake like I went over rumble strips. It vibrates quite often when switching from gas to electric and vice versa but this time was dramatically different. P.S. There are no rumble strips by my house.
During driving, the truck will shudder during the transition from electric operation to ICE operation. The car hesitates during this problem. I've taken the truck to the dealer but they couldn't verify the problem. This problem has occurred several times over the past year.
While attempting to accelerate to pass, the engine shut down and a warning displayed to pull over as soon as possible. The engine check light displayed and I only had electric motor operation. There was no power to continue to pass and I was able to return to an open lane and pull off the road without any further incident. I was lucky that the road was fairly open and there was no oncoming traffic. This is the third time this has happened and each time was while attempting to perform rapid acceleration in "normal" hybrid mode.
[XXX]: Got it. And may I ask when you took your vehicle to be seen by Ford Lincoln Fairfield" [XXX]: currently my vehicle is 39,000 miles [XXX]: Nov 14 2022 [XXX]: Thank you! [XXX]: Please allow me 2-3 minutes to research this for you here on my end. [XXX]: ok thank you [XXX]: I am still checking on that for you [XXX], thanks for holding! [XXX]: Sounds good thank you [XXX]: Thank you for holding for me, [XXX]! So that I can best assist you, can you please clarify for me what it is exactly that is occurring with your vehicle? You mentioned that your vehicle will not turn on, is that correct" [XXX]: yes well the truck died while running in the road, while driving suddenly no sign of power or electricity and without warning became unresponsive in every aspect regarding to electricity (Breaks, Steering wheel, Parking break, Transmission, airbags) given the case the truck is hybrid everything stopped working. After that the truck did not start again no ignition total loss of power. [XXX]: Thank you for clarifying that for me, [XXX]. I can only imagine how much of an inconvenience this all must have been for you. I want to also ask, what did Ford Lincoln advise about your warranty coverage when your vehicle was inspected" [XXX]: Well to my disappointment I was told that is was covered the after like 2 weeks they called me back that warranty was not going to cover it [XXX]: So that is unacceptable for me [XXX]: I can understand your disappointment, as having unexpected repair expenses can be quite the burden. If you don't mind me asking, did Ford Lincoln Fairfield provide a reason as to why the warranty would not cover your vehicle's current concerns" [XXX]: No any reason it just said that it was out of the warranty that the bumper to bumper is like 36,000 [XXX]: I mean my truck has an airbag recall and won't be fixes until 2023 according to my research [XXX]: So to me this kind of unsafe vehicle should be bigger than a recall INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Accelerated to merge onto highway. Vehicle alerted to pull over safely when possible. Internal combustion engine shut off and vehicle "limped" in electric only mode until I could find a spot to park. This all happened while traveling at 70MPH on a busy freeway. Once I shut the vehicle off, I was able to start it again and travel to my nearest dealer. Dealer was unable to diagnose the issue but advised it was safe to drive home to our local dealer. Truck is currently at local dealer being diagnosed. One CEL of note was P0811 (clutch slippage). This truck is nearly brand new with fewer than 12,000 miles on the odometer. I have had similar Check Engine Lights with similar results of not being able to diagnose. However, this incident of power loss at highway speeds with my wife and 3 children in the vehicle was unacceptable.
At 6k miles my early build 2022 ford maverick hybrid died entirely while sitting in the garage. The truck can be jumped but will not hold a charge beyond that one use. The battery is fine according to the dealer, but it appears internal connections are not correct, causing the truck to die after every use. Ford is saying this might not be under warranty when the truck is an obvious lemon. Other owners are reporting the same issue with the hybrid models on various internet pages. It seems to be a common issue that should be subject to a recall.
While driving on the highway the engine would not go over 50% power, there was no check engine light and the truck felt significantly slower. When I exited the highway the problem persisted and the truck was slow even on city streets. I completed my 100mi trip and when I got home I turned the truck off. 30 minutes later I took it for a short trip and and since then there's been no issues. The loss of power is unexplained and concerning, it would have been difficult to merge on the highway or drive without knowing if my vehicle had full power when I need it.
Car would not accelerate under full power. When I fully depressed the gas pedal, the power meter (hybrid gauge instead of rpm) would only go up to 45%, the engine sounded like it was revving high but the car barely made any power. After a few minutes of this happening I got a message in my instrument cluster to immediately stop the vechicle, along with a red triangle with exclamation point dash light, at which point the car lost power, and started decelerating rapidly (as if in full regeneration mode (electric braking)) in the middle of the highway. I barely had enough time to get over 2 lanes of traffic and stop on the shoulder. I tried turning off the car, and on and the shifter wouldn't even go out of the P position (I physically couldn't turn it.) After a couple minutes I tried starting car again at which point car started with the check engine light on and drove normally like nothing ever happened.
On my way home from a 200 mile trip, approx. 10 miles from home, engine lost power so I glided to the side of the road, as it slowly lurched to a stop on a rural highway. I wasn't able to get it off the highway as there was little to no shoulder so I backed it into a driveway, shut it off, looked under the hood, under body, tires, everything looked normal. Got back in, turned the key and hit the gas pedal hard and it wasn't lurching and said it was moving under all electric and that got me 3\4 ers of a mile down the road on all electric, then it died again and half the truck was sticking out onto the road. Attempts to put the truck in neutral to push off the road into a nearby residential driveway didn't work as every time i would get it in and try to leave the vehicle seat to push it would pop back into park. Dash Indicator display showed the battery symbol and engine lite and Fordpass alert showed up on my phone. Said it was going into deep sleep mode to preserve the high voltage battery power. Found out this morning 09/26/2022 there is a Ford TSB out to repair these battery cable, battery, electrical issues. The 12v battery cable to the engine fuse box connector has a bad weld connection.
Compete electrical failure while driving on highway. Car engine cut off and -??stop safely-?? message came up. Jiggled loose connection on wiring harness positive termination under the hood and everything came back to life and car operated normally. Engine/electrical system failure at highway speed very unsafe- faulty wiring harness needs recall replacement issues.
With the initial instance (it has happened 3 separate times), I was traveling on the interstate on the way back from Tennessee to Georgia and stepped on the accelerator (basically punched it) to get around a big rig, all of a sudden I get a "tow truck" icon on my dash and the accelerator is unresponsive, so I think I was in electric mode only if that. Fortunately, I was close to an exit and was able to coast to a stop in a parking lot. I put it in park, whereby the shifter dial then locked into park, could not change it. My wife read a blog on the internet (the owners manual is useless) to wait a few minutes and everything should work, that turned out to be true, so we were able to be on our way, but scary as heck to be on the highway and your vehicle suddenly shuts down. My Ford Pass app showed a "High Voltage Battery warning" message and also the MIL (check engine light came on solid and stayed on for at least another day, but eventually went out. This happened 2 other times, the exact same scenario, but this time light to moderate acceleration. I believe my safety was put at risk because the vehicle was rendered useless while traveling at high speeds on the highway. My dealer had it for 2 weeks, and said they read some transmission codes but tell me Ford doesn't know what to do to fix the issue at this point.
I shut off my Maverick to get out and get some water, when I got back in my truck, it had NO power. It was as if the battery was dead. I had it jump started and drove home. In the middle of a intersection, while turning, the truck shut off completely. NO power. When this happens, you have no emergency lights and can not put it in neutral to push it off of a road. If you are on a back road with no lights, you can't turn on the hazards nor push the vehicle off the road out of traffic. It was the wiring harness that went bad. My Maverick is at the dealer right now waiting for the part to come in. This is becoming a common issue for the Truck across the US. The dealer confirmed it was wiring harness. A cop jumped started the truck for me the second time. I had to have somebody follow me home as it kept dying in the middle of the road on the way home. I consider this a safety issue as you have no lights to keep from getting hit by another vehicle and no way to put it in neutral so you can get it out of the road. There were no warning lights or symptoms that it was going to fail, it just stopped working.
Engine surging while idling. The catalytic converter will get red hot. Also a rattling noise that sounds like rocks near the driver side wheel well in side the engine bay. When using the auto brake system at a stop light when cold you can feel the engine surge and feels like the brake is going to let loose.
When idling in the cold, the engine runs rich. Them dumps excessive fuel in the catalytic converter causing it to become red hot, followed by a nauseous smell.
When using remote start (cold mornings here) the truck will run for 15 minutes. Both inside and outside the vehicle I smell what seems like plastic burning. The last time it happened I looked under the hood while it was dark out and what appears to be a catalytic converter on the back side of the motor was glowing red hot. There are high voltage lines that run within inches of this (among other things) and I am concerned there is a fire risk.
A D V E R T I S E M E N T S
- Delavan, WI, USA