This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving, the car severely jerked and all the lights on the dash lit up. I received the errors -??Powertrain failure-??, -??vehicle in low gear mode-??, -??pre collision assist not available-?? and -??service engine soon-??. I quickly lost all power and was completely unable to accelerate. I happened to be going down hill so I coasted to a clear area where I could safely stop. After coming to a stop the car could not move forward and needed to be towed. I have not received any errors prior to this. However, I did recently complete a recall that involved a powertrain software update.
We have been informed of this safety recall since june of last year and still do not have a solution for it. We have been parking outside to mitigate fire risk. The ford dealer in Olathe KS and Shawnee KS have both been unable to alleviate this risk for our vehicle.
While traveling on the highway at approximately 75mph the instrument cluster began to flash warnings, (Selected gear will be changed to when speed slows down, precollision assist not available, service engine soon) the accelerator pedal was unresponsive, and the vehicle began to slow. I parked the vehicle, shut the engine off, and restarted. upon restarting the vehicle would only move at approximately 10mph, the accelerator pedal was still unresponsive. I then parked the vehicle and called for a tow truck to take the vehicle to the dealership.
Had recall updates completed 3-11-24...23C41, 24C01, 23E09, 23E07 3-12-24 Maverick dies on the interstate going around 65mph. It just stopped running. I was able to pull over and after waiting several minutes was able to continue driving with the check engine light on. Took it back to the dealer and was told nothing was wrong. It has happened 2 more times dyeing at 65mph. 3-13-24 and 3-19-24
Yes, I was driving around 75 mph [XXX] in Thousand Oaks, Ca and I lost power to the engine. No acceleration from the gas pedal. Was able to turn hazards on and make it off freeway. This issue now has happened over 5 times at all speeds. Truck is currently with Ford. Also this issue never happened until Ford fixed the CV axles that went bad. First time it lost power was the night I picked up from dealership from them fixing cv axles. They also did some recall updates with codes. I can say this is a very dangerous situation when losing power driving on a California freeway. Not having my truck is also causing me many issues with work and clients. The truck is my lifeline. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Thousand Oaks, CA, USA
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After having two recalls done on 2/29 the next day my vehicle dashboard lit up like a Christmas tree. There was a message about low gear, the shifter was blinking, I lost collision assist, traction control, and something called bill start. I was able to pull over and shut it off. When I restarted a minute later it accelerated on its own with no input from me. Braking worked but it was slowly moving up in speed.
The contact owns a 2022 Ford Maverick. The vehicle was taken to the local dealer for recall repairs, of which three were completed. While driving 70 MPH on a five-lane interstate, the navigation screen began to ding, and alerts and messages were displayed. The service track was offline, the incline assist was offline, and the vehicle failed to accelerate above 20 MPH and went into LIMP Mode. The driver pulled over to the side of the road. The contact reset the battery and continued to drive. The service light was illuminated. The vehicle was taken back to the local dealer, who stated that the failure was not related to the recalls that were completed. The vehicle was not diagnosed or repaired. After approximately four days of driving at unknown speeds, the failure recurred. The vehicle was taken to another local dealer, Wyatt Johnson Ford (646 Thompson Ln., Nashville, TN 37204), who stated there were no codes and was unable to determine the cause of the failure. The dealer's recommendation was to download and update the software and test drive the vehicle. The vehicle was repaired. The manufacturer was not notified. The failure mileage was approximately 29,781.
Today I was driving on the highway when the precollision alert came on with no vehicles in front of me. About 5 minutes later I received a series of error messages and the vehicle went into a limo mode where it automatically drove at 20 MPH with no accelerator input from the driver. The following errors popped up on my screen. Check engine light Power train light (wrench)/reduced power Brake light pre-collision light/pre-collision unavailable Hill assist message Will engage in gear selected at low speed. Pulled over, shut it off, turned it back on, put in drive and it started accelerating on its own but only up to about 20mph, stopped and shut it off again. Turned back on and all the messages and light disappeared except check engine light remained on.
Just had a recall completed related to software programming in the past 3 weeks. Since then this has occured twice. While driving at highway speeds the vehicle quickly lost/reduced power and slowed down to 20 mph and produced a message that stated " Powertrain malfunction/Reduced power, engine service soon, and precollision assistance not available". This caused me to almost be rear ended and get into an accident with other vehicles on the road. It likely would have resulted in an accident/injury if not for light traffic that day. Ford has stated they cannot reproduce the issue.
The dealer said a hybrid part that transfers power failed. I was starting from a stoplight at a busy intersection and lost power and a warning popped up saying to turn my engine off immediately, luckily I was able to coast into a gas station. If I was on the highway it could have been catastrophic.
After having recalls worked on, my truck became completely inoperable. The first failure warning was a message that said "Gear will engage at low speed." I lost the ability to control acceleration. I then got messages for "Powertrain malfunction" "Pre-collision assist not available" "Hill start assist not available" "Service AdvanceTrak" "Service vehicle soon" "Check Engine." Came to a stop. Truck then began accelerating on its own. Being unable to control the acceleration of my vehicle was scary and dangerous. The auto-acceleration was very unsettling, causing me to jerk back and forth by applying the brake to limp home. If this had happened on the highway, it would have been very bad news. This issue occurred twice. The first time the dealer released it and said it was fixed. The second time they released it without doing anything. The vehicle has been inspected by Ford Mechanics exclusively. No prior warnings occurred. The problem appeared seemingly out of nowhere. The truck drove perfectly for 49,000 miles. The day after the recalls were performed, it was inoperable. A week after getting it back, the failure happened again, this time stranding me in another city.
The vehicle at a full stop such as a red light, will try to surge forward. It feels like someone is nudging you on the shoulder to get moving over and over. As if the vehicle is eager for the light to turn green.
While towing my boat down the interstate my truck lost all power from the engine and the dash began flashing with all sorts of errors. There was zero warning of this. Thankfully, I was safely able to get to the side of the interstate thankfully but I was basically dead in the water. The truck would sort of drive on its own, no input from me at all, it would just start moving if I let off the brakes and get up to about 35mph. The dash had the check engine light on, ABS light, and the transmission light on. The following messages came up on the screen; service engine, service advancetrac, hill start assist disabled, and the pre-collision assist was disabled. Thankfully no one was injured but it was incredibly dangerous that the vehicle lost all power in 70+ mph traffic, especially while towing a boat.
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine completely fails while driving at highway speeds. Press on accelerator and no power. However Electronics, dash etc, are still on. It has happened 6 times in 2 weeks. Maverick has 26K miles. Each time I have had to coast to a safe shoulder or exit without any ability to accelerate. No warning lights, messages or other symptoms prior to occurrence. I have had it happen in "Normal" mode while using cruise control and lane assist. I have had it happen in "Normal" mode without using lane assist or cruise control. When it does happen, warning light says pull to safety, and check engine light remains on. I Am able to brake, place car in park, turn off car, restart, check engine light remains on and then am able to drive briefly again. It then happens again. Originally happened on Feb 14, 2024, then again on Feb 22, 2024, and then 4 times on February 25, 2024. Have taken back to dealer each time. Dealer cannot find anything associated with Code readings. Dealer is unable to duplicate. Ford has been unresponsive in providing any service bulletin. I am not the only Maverick Hybrid vehicle experiencing this. An outstanding engine failure and engine fire recall remains without resolution from Ford. I have given them permission to drive vehicle 100 miles, as that is when it first occurs. My vehicle is not safe to drive. My daughter and I were almost killed on high speed highway when the engine failed and 18 wheeler barreling down behind us. Ford has offered no solution or steps to compensate for this danger.
The contact owns a 2022 Ford Maverick. The contact stated while completing an oil change, he noticed that after removing the lower shield, the engine casting was wet with engine oil. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 23V380000 (Engine). The failure mileage was approximately 19,223.
I was driving when the vehicle suddenly lost power, there was a mechanical noise from the front end of the truck. After which, the car lost all power (power train). All MPG is lost, like the truck is spilling fuel and theres a significant odor as well as an extremely rough idle.
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Catonsville, MD, USA