- November 9: Ford 'Death Wobble' Lawsuit Certified as Class Action news | 3 days ago
- November 7: Ford Mustang Mach-E Lawsuit Over Battery Contactors Dismissed news | 5 days ago
- November 6: Ford F-150 Brake Master Cylinder Class Action Dismissed news | 6 days ago
- November 5: $1.7 Billion Ford Truck Roof Collapse Verdict: Ford Gets New Trial news | 7 days ago
- November 4: Ford F-250, F-350 and F-450 Recalled Over Camera Issues recalls | 8 days ago
Ford TSB #SSM 50039
2020 Ford Fusion Hybrid
TSB Document:
Affected Component: ELECTRICAL SYSTEM
- Summary
- Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Click a tab for more information.