This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This car is the second Fusion hybrid I have. The 2015 and 2016 hybrid titanium had the same issues. I changed one for the other in hope the problem would be gone. Almost everytime I drive in low speeds, circa 15mph up to 30mph on unleveled pavement with setts the following lights turn on: Advance trac, ABS, hill assistant control. Whilst those lights are on, none of those functions works. As it happened in 2015 and still happens in my 2016. Ive complaint to Ford, but they never gave me a solution. I believe it is software problems in ABS module. But no up to date calibration files have resolved this issue. It happens frequently, so I will input the first time it happened with the older car (2015). I know that NHTSA have been investigating a similar issue with 2009 to 2011 Fusion. But I have no idea about the closure of those cases neither whether there is any other investigation going on. I live in brazil, but here, the government and Ford do not care about customers as usa cares. So I hope that an investigation in usa could oblige Ford of brazil make the repairs to Fusion sold here as well. I will input an address of relatives who live in san francisco. My phone will begin with +553
- San Francisco, CA, USA
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- San Francisco, CA, USA