The contact owns a 2015 Ford Fusion hybrid. When the contact depressed the brake pedal to shift from park into drive to start the ignition, she was unable to shift gears and "parking gauge engaged" appeared. The contact also heard an abnormal noise coming from the vehicle. The vehicle was towed to suntrup Ford kirkwood (located at 10340 manchester rd, kirkwood, mo 63122, (888) 856-2335), but they were unable to duplicate the failure. The contact stated that the dealer replaced the brake booster in October of 2018. On December 18, 2019, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 58,000.

- St. Louis, MO, USA

This car has been in twice for a cam position sensor. The first time the part totally failed and left us on the road side on a very dangerous stretch of hwy 101 and was replaced. 1708 miles later the check engine light came on again. The code was P0340 again. We were told that the issue could not be duplicated through a dealer road test and we were charged $190 for the diagnostics. The first time this issue occurred, we had brought the vehicle in for a safety recall. When we picked the car up, this was the first instance of the failure of this component. This has caused us grave concern. My wife has ms and can't be left on the roadside. We believe this vehicle has the potential to be unsafe, and Ford will not stand behind their repairs as the computer shows the code that would state the issue has happened again, but because the service department could not cause the code to occur a third time, that everything is working well. Again, we believe this is wrong and wish to make the public aware of a very real safety issue. We have contacted the dealer about the issue. Our service adviser is [xxx] from mock Ford (should be noted this is not her fault nor I believe mock Ford) and the Ford rep is [xxx], 866-631-3788 X77756. We do not know at this time if the issue has been remedied. Only that through a test drive it could not be duplicated. The computer log shows the incidents. Should we just ignore this and hope for the best? information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Brookings, OR, USA

The vehicle was traveling at 65mph on the interstate and suddenly a message light came on that said transmission not in park. The car suddenly cut off and I coasted to the shoulder of the highway and put the car in park and it restarted. It happened a second time on 9/2/2015. This time I was driving on the street doing about 40mph and I go the same message light(transmission not in park) and the car cut off. Again, I put the car in park and restarted it. I immediately took the car to a Ford dealer where it is not being checked out. I did go online and found a previous recall (14V736000; 14C11) for a similar but not exactly the same problem with this type of vehicle.

- Johns Creek, GA, USA