This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Fusion hybrid. While driving 80 mph with the cruise control activated, the contact heard an abnormal noise and saw multiple unknown warning indicators illuminated. While attempting to park the vehicle on the side of the road and shifting the gear into park, the vehicle failed to stop and kept moving forward. The contact associated the failure with NHTSA campaign number: 18V471000 (power train). The contact had to apply the emergency brake to stop the vehicle. The vehicle was towed to the contact's residence and then towed to automax Ford (located at 3301 E central Texas expy, killeen, tx 76543, (888) 927-7951). The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 111,000.
- Killeen, TX, USA
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- Killeen, TX, USA