My car was making a load noise so I took it to a mechanic who referred me to the dealer because of the complexity of the vehicle. Towed the car to morgan hill Ford store in morgan hill California and was told that the engine was no good, that the motor bolts dislodged and melted causing the bolts to shred; the dealer service person ryan advised that the shredded metal got into the oil and went through my entire engine causing the engine fail. My car was only 3.5 years old, 90,000 miles but frequent oil changes with the extended maintenance package. There was no hint that the car was having issues, no engine light, nor the check oil light. I have a 2013 Ford Fusion that was recalled for faulty engine bolts.

- San Jose, CA, USA

I was driving 25mph on a neighborhood road when I slowed down to go over a speed bump. After going over the bump, I went to accelerate and the car felt as if it had choked and lost all power. Within 30 seconds a warning on my dash asked me to pull over safely now. After finding a safe place to pull over, I remained in my car. The battery life continued to run down until it was dead and the motor never kicked on to recharge it. It turned itself off and 30 minutes later I tried to restart my vehicle. It turned on, attempted to turn on its motor since it could not idle on its dead battery, and the cars warning signs came on then died again. There is no explanation for this malfunction and the recalls made are not relevant to the issue occurring. I just bought the car 8 weeks ago and it has less than 30,000 miles on it. This is a serious problem.

- Albany, OR, USA

Exhaust is coming through the air vents when the heat is on. Ford has had this car in the shop in the past for this issue but it the problem has reappeared. The first time the dealer replaced the fresh air blend door. The dealer where I purchased the car has offered to buy the vehicle back due to numerous issues with the vehicle.

- Topeka, KS, USA

I was driving my Ford Fusion hybrid today on the interstate and had a complete engine failure while driving. I was driving, then a noticed popped on my dashboard stating to stop safely now. I pressed the gas pettle and the ev mode kicked on, propelling my vehicle speed to over 85 miles per hour. I was extremely nervous because the Ford electric vehicle engines are limited to 85 mph in pure ev mode. I was able to come to the shoulder of the interstate. I turned the vehicle off, waited a few seconds and restarted the vehicle. All seemed to be ok, as soon as I pushed the gas pettle to get back on the highway the information dashboard was alarming me to stop safely now. I did not have any check engine lights come on. I then revved the engine to see if I would experience anything, the engine finally came on, then revved and I felt that even though I was in park if my foot would have been off of the break pettle my vehicle would have moved forward. I turned the vehicle off as soon as I felt this the engine was constantly revving until I turned the key to the off switch. I then had the vehicle towed to the dealership. I was driving at 76 mph on the highway and complete failure occurred.

- Ponchatoula, LA, USA

Vehicle was on cruise control (65 mph), tapped brakes to slow around a curve, vehicle lost power(curve left ). no indicator lights came on, coasted to stop on shoulder. Turned off ignition. Restarted vehicle, resumed trip.

- Wisconsin Rapids, WI, USA

Car had previously lost full power and brakes in April, incident repeated itself this time 5500 miles later while at freeway speeds. Car lost power brakes and steering, was able to cost to a stop. After stopping car locked itself in park and engaged the parking brake, making towing very difficult. After numerous restarts error lights disappeared and the car drove fine and was able to be moved out of traffic. After stopping car locked itself in park again and would no longer function. Dealer has no idea how to fix this issue, had this occurred with high traffic it would have resulted in a crash. Ford was contacted to attempt buy back program.

- San Francisco, CA, USA

Vehicle stalled while traveling about 35mph. Loss of all power both mechanical and electrical, numerous warning lights appeared on dash. Traction system disengaged then reengaged, which disabled and reenabled the brakes causing the car to slide across the rode. Upon restart all warning light disappeared. Car was towed to dealer, after scanning ECU 25+ codes were found. No solution was determined and Ford told the dealer to just reflash the ECU, and add dielectric grease to all connectors. All modules involved were tested and passed.

- San Francisco, CA, USA