This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Replacement of a simple front parking light is estimated by Ford service in New Hampshire to cost $250 because the front bumper assembly must be removed to replace the single bulb.
While driving on the freeway Feb 2 2016, the Ford Fusion hybrid 2013 model, suddenly lost its ability to deliver power and propulsion. Loss of power to the vehicle resulted in loss of light to the console and to the car's propulsion system slowing it from freeway speeds of 65 mph to what seems like 5 mph or less, in the the evening rush hour traffic.all attempts at applying the gas pedal had failed to accelerate the vehicle, as there was no response from the power propulsion system. I was able to cruise on momentum to a soft shoulder. The car was towed off the bridge and later towed to a Ford dealership. No cause was found by the Ford technicians and Ford regional customer relations said my cause could not be helped if they could not reproduce the problem, thus I am stuck with a potential catastrophic failure that can happen at anytime during freeway commute. This is a potential danger to the public safety and Ford is unwilling to mitigate or address such a serious life threatening problem.
The contact owns a 2013 Ford Fusion hybrid. The contact stated that when the headlights from other drivers would appear through the rear-view windshield, the lights would appear distorted. The manufacturer was made aware of the failure and stated that the vehicle was operating as designed. The vehicle was not repaired. The approximate failure mileage was 5.
Traveling South at about 8:30pm on a dark rainy night my wife could not see the road adequately and struck a lane divider blowing out both front and rear left side tires, damaging the front rim. Luckily she was not injured as there was light traffic on the highway. Aaa had to haul the vehicle home on a flatbed tow truck. Damage including two tires and a wheel exceeded $1000. The low beam lights on this car are inadequate and need to be improved. I don't see how the lights passed ntsb illumination standards. The lights on my 1928 model a were better. I now drive in the city with both the fog lights and low beams turned on to get adequate illumination. The lights need to be recalled and improved.
After several weeks of ownership it was all too apparent that the low beam headlights, even after the safety headlight recall (12C27/NHTSA 12V-553), offer inadequate, sub standard, hazardous inferior illumination both forward and to both sides! compared to our Toyota highlander 2008 and Volvo S70 wagon 2003 the 2013 Fusion hybrid low beam illumination is short distanced and dim, <50% of experienced in those vehicles! that puts the driver at serious risk! I called Ford motor's 800 line a few weeks ago. They courteously put me through to the head mechanic at muzi Ford. I spoke to 2 head Ford dealer mechanics: Muzi Ford, needham and framingham Ford, framingham and they confirm that I have no headlight option.
A D V E R T I S E M E N T S
- Merrimack, NH, USA