This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I put the back seats down to carry items the back seat will not go back in place. You have to take the bottom seat out and remove the center seatbelt bolt which is attached to the frame and release the pressure once you do this the returns to a normal position it is a safety issue. The middle seat belt retractor seems defective. It was stationary
I am writing to you because I have become very displeased with the Ford Fusion hybrid (VIN): [xxx] purchased from jim hudson Ford located in lexington, South Carolina on February 19, 2013. My reasoning for purchasing the Fusion hybrid was because of it available safety features and gas mileage I expected to received then advertised as 40 mph. In so many ways I have been pleased with the safety features provided on the Fusion, especially the forward sensing, forward collision warning, cross lane alert, voice activated telephone, radio and navigation system. The car handles well and most important both my spouse and I are comfortable with its handling. Now my dilemma! thus far there have been at least ten recalls pertaining to the Ford Fusion, not all applies to my specific vehicle, however there have been enough to give me concern about driving the vehicle on any extended trip. I have expressed my concerns to the representative at jim hudson Ford where I take my car for service but being told if something happen while you are on a trip any Ford dealer would assist was no relief. Both my wife and I are in our mid-seventies, have mobility issues and reliability, safety and a peace of mind are important! I need a car I can depend on not just one with some great safety features that have been nullified due to pending recalls. I feel this car no longer represent to me the car I assumed I was purchasing and even-though it may still be safe to drive I no longer have the confidence, nor do I any longer feel comfortable when behind the wheel. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- West Columbia, SC, USA
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- Lakehills, TX, USA