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2.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
82,326 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion Hybrid drivetrain problems

drivetrain problem

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2011 Ford Fusion Hybrid Owner Comments

problem #11

Jul 112019

Fusion Hybrid

  • 65,000 miles

A D V E R T I S E M E N T S

While driving between 40-50 mph the vehicle shows an error stating "stop safely now" and "check battery charging system." Complete loss of acceleration at this point, so going uphill is very dangerous. Stopping the car, turning it off and restarting the vehicle can manage 1-2 miles before the error happens again. Ford dealership said id was a control circuit overlay or harness, cost of repair is $400. Dealership claims this is a regular wear item and not due to driver error.

- Jermyn, PA, USA

problem #10

Jul 032019

Fusion Hybrid

  • 160,000 miles
While driving on free way from columbus to pittsburgh, wrench symbol appeared on the dash. After a while, car lost its transmission power in the middle of the highway with an indication of "stop safely now" on dash board with big red triangle signal.

- Southfield, MI, USA

problem #9

Sep 122018

Fusion Hybrid

  • 122,000 miles
I was driving right before entering the highway when my brakes suddenly went out and the service advanctrac and power steering lights came on. I stopped my car at the light and proceeded to turn it off and then back on. The problem seems to have went away; however, this is not the first time this has happened.

- Atlanta, GA, USA

problem #8

Mar 192018

Fusion Hybrid

  • 115,000 miles

A D V E R T I S E M E N T S

After filling up my tank, I proceeded to exit out of a quiktrip parking lot, back onto the street, when my brakes failed to stop the car. Luckily enough, this did not cause an accident and I was able to pull the car over in a nearby parking lot. After pulling over the service advancetrac light came on, in addition to the check brake system light. I checked the fluids, which all seemed to be fine. However, the brakes would not stop the vehicle unless pressed completely to the floor. This drastically affected the stop time which would definitely lead to an increased risk of an accident. I ended up having to get the vehicle towed as I did not want to risk driving it home.

- Decatur, GA, USA

problem #7

Jul 272017

Fusion Hybrid

  • 46,000 miles
Vehicle did a hard stall in the middle of an intersection on three separate occasions. It completely shut off with no warning. The first two incidents happened in the space of a few minutes. After the first incident the car was turned back on and there was no indication anything was wrong. Continued to try and drive it a short distance to get back to the parking lot. It than stalled again turning into the parking lot and a battery light came on. Battery was replaced but the vehicle stalled again a few weeks later during a turn with oncoming traffic. No warning, it jerked hard than just shut off. I'm not sure at this time what is causing it to stall. It seems to be happening when switching from battery power to engine power while making turns. Leaving the car stuck in the middle of the intersection with no engine power, power brakes or steering and oncoming traffic.

- Lock Haven, PA, USA

problem #6

Jan 212017

Fusion Hybrid 4-cyl

  • 125,000 miles
While driving on the freeway the car flashes yellow triangle, wrench and the stop safely now. The car loses all power causing you to try to drift to the side of the freeway. It has been in the repair shop for 5 months with certified hybrid mechanics. Was told it was the transmission, that was repaired. The throttle, repaired. Harness wiring replaced along with a new battery. This is an ongoing problem with no resolution. The safety of not just myself, but my family and others have been put at risk. I would like to speak with someone regarding this issue. The car has 125,000 miles on it.

- Columbia, SC, USA

problem #5

Dec 122015

Fusion Hybrid

  • 97,400 miles

A D V E R T I S E M E N T S

When decelerating, my car sometimes "jerks", accompanied by multiple warning lights and--dangerously--a total loss of engine power. The car goes dead, in the middle of the road, and has to be restarted by removing the key and reinserting it. This could cause a collision both from behind (by someone who doesn't realize that the car has just "died"--especially at night), as well as the "jerk" potentially causing me to collide with someone in front. My dealership told me that Ford had "put out a bulletin" regarding this issue, which called for the installation of a new wiring harness. And yet--inexplicably given that this is a safety hazard--this apparently "known" issue is not treated as a recall, with me being charged more than $500 for parts and labor. I've seen numerous reports of people with the same issue, many with less mileage than myself (97,000), so I'm shocked that a recall hasn't happened, especially given the danger that this issue poses to the car's occupants and those nearby.

- Colonial Heights, VA, USA

problem #4

Dec 172015

Fusion Hybrid

  • 40,799 miles
Power steering and advancetrac failed during driving. The steering wheel suddenly became very hard to turn. I barely could avoid a collision. In an earlier event, the hybrid system malfunctioned and the car accelerated with maximum electric power despite the foot being off the accelerator. The vehicle could be stopped and and worked again normally after turning off the ignition key.

- Painted Post, NY, USA

problem #3

Jul 242015

Fusion Hybrid

  • miles
While driving from los angeles to phoenix in the summer, the car suddenly flashed a red warning light, and shut the engine off with the car moving at freeway speed. After pulling to the side of the road, and turning the engine off and on again, the car gave no indication that something had happened. It shut off again ten miles later, and again, and again. I turned around and brought the car home and took it to a dealer. They replaced the hybrid computer, but it did the same thing again driving to las vegas a few months later. The dealer cleaned the throttle body, and said everything was good. It has since done it again and again, sometimes just merging onto the freeway near my home. Repeatedly, the car has lost power - usually on the freeway, and often with my family in the car. I try not to let my wife drive it at this point, because I'm worried that she'll either get stranded with the kids, or get hit by someone when the car shuts off on the freeway. We no longer drive it significant distances.

- Los Angeles, CA, USA

problem #2

Nov 162014

Fusion Hybrid 4-cyl

  • 73,220 miles
Normal driving in 55 mph zone car suddenly would not accelerate past 40 mph. Noticed wrench light illuminated. Turned car around and proceeded toward home. Engine revved at stopping but could not get out of way of fast traffic. Almost hit in rear several times. Flasher emergency lights necessary. Googled issue to see that it is a defect and NHTSA has decided to let Ford handle resolution. Fox in charge of the hen house again. Thanks again to another government consumer protection Agency that will not protect us. Called Ford corporate customer service and of course my vehicle is not part of the Ford "customer satisfaction" repair. Why am I not surprised?

- Windermere, FL, USA

problem #1

Nov 132014

Fusion Hybrid

  • 61,170 miles
The contact owns a 2011 Ford Fusion hybrid. While driving approximately 60 mph, the transmission malfunctioned and the vehicle lost all power. The failure recurred several times. The dealer was contacted. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was 61,170.

- Houston, TX, USA

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