This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Ford Fusion hybrid. While driving at any speed, the vehicle made unusual noises. The noises increased at approximately 45 mph without warning. The vehicle was taken to East Tennessee Ford (crossville, tn, 931-240-4121) where it was diagnosed that the front passenger wheel bearing was faulty and about to fall out. The technician replaced the wheel bearing assembly. Approximately two years later, the front driver's wheel bearing also failed. The vehicle was taken to an independent mechanic where the wheel bearing assembly was replaced. The manufacturer was made aware of the failures and stated that there was no recall. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The failure mileage was approximately 45,000.
- Crossville, TN, USA
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- Crossville, TN, USA