This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2010 Ford Fusion hybrid. The contact received a recall notice for NHTSA campaign number: 16V384000 (air bags). Livermore Ford Lincoln (2266 kitty hawk rd, livermore, ca 94551, (925) 294-7700) stated that the part was not available. The dealer made no mention of a loaner vehicle option. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Ford Fusion hybrid. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jarrett-gordon Ford davenport (2600 access road, davenport, Florida 33897, (863) 422-1167) was made aware of the recall in 2016 and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I got a recall notice for the passenger side airbag inflator.( 5/2018) I called flammer Ford, and I was told I'd get a call back when the parts came in. I am still waiting my car is in Florida, and I'd really like to just disable the driver's side airbag. Will the dealership do this for me? car is 8 years old!
Received initial letter back in 2016 and several updates and notices through 2018; however, still have no parts available to complete the repair and have left several messages!
The contact owns a 2010 Ford Fusion hybrid. While driving approximately 45 mph, the contact's vehicle was struck on the front driver's side door by a work vehicle. The air bags did not deploy. A police report was not filed. There were no injuries sustained. The vehicle was able to be driven to the contact's residence, but the driver's door was unable to be opened. The contact exited the vehicle through the front passenger door. Also, the contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gwinnett place Ford (3230 satellite blvd, duluth, Georgia 30096, (404) 418-6877) stated that the part was unavailable. The manufacturer was notified. The failure mileage was approximately 176,000. Parts distribution disconnect.
- Norcross, GA, USA
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Takata recall. The contact owns a 2010 Ford Fusion hybrid. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (sentry Ford, 4100 mystic valley pkwy, medford, MA 02155) confirmed the parts were not available to perform the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Ford Fusion hybrid. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer john kennedy Ford of phoenixville (730 valley forge rd, phoenixville, pa 19460 (610)-917-8200) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and were unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
"takata recall" - I have been waiting for a long time to have these defective air bags replaced and have contacted vista Ford in ca numerious time about this with no response from them.
Takata recall - Ford notified me a week before and placed me on about June 15, 2018, in a rental vehicle through enterprise, and the Ford dealer continues to tell me every other week when I ask that they have not received any information from Ford as to when Ford will replace the defective takata airbag in my 2010 Ford Fusion hybrid. This long period of time forcing my vehicle to sit idle and not driven and is not good mechanically on it. My car was purchased new and driven by me for 7 (seven) years in the high humidity environment of northern Virginia, making it highly susceptible to the corrosion of the canisters causing the explosion shrapnel. I appreciate Ford providing me a courtesy rental car but I want my car repaired properly and promptly by Ford. Can you please assist with encouraging Ford corporate to restore the safety of my car by Ford replace the takata airbag in a timely manner.
Takata recall. I have had a recall notice for the airbag since 2016 and Ford has done nothing to correct the situation. What do I need to do to correct the issue
Takata recall. The contact owns a 2010 Ford Fusion hybrid. The dealer G stone motors (36 boardman St, middlebury, vt 05753, 1-802-388-6718) had been unable to determine when the remedy and part may be provided from the manufacturer to schedule the recall repair appointment within a reasonable time frame. The contact was unable to schedule the recall repair which was unacceptable to the contact concerning NHTSA campaign number: 18V046000 (air bags). There was no mention of a loaner vehicle option from the dealer. The contact had not experienced a failure but was uncertain if a failure may progress while waiting to receive the part from the manufacturer to the dealership. The manufacturer was contacted. VIN tool confirms parts not available. Updated 12/18/18
Takata recall - I have received several letter about the air bag recall on my vehicle for over 2 years now. The letter states the remedy is to not have anyone sit in the passengers seat until the airbag is replaced. I have called the dealership several times and they tell me they do not have the parts and don't know when they will get them in and will call once they do. Is there anything that I can do to help expedite the airbag replacement process? this is a major issue by not allowing passengers in the vehicle. Thank you.
Takata recall. The contact owns a 2010 Ford Fusion hybrid. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autonation Ford bradenton (5325 14th St w, bradenton, fl 34207, (941) 275-1267) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Ford Fusion hybrid. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sheehy Ford Lincoln at (301) 358-4443 (located at 901 N frederick ave, gaithersburg, md 20879) and was informed that the part was not available. The manufacturer was notified and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available...
My complaint is with the passenger air bag. It keeps turning off and on. They have a recall for it but has not come up with a solution. I have a 2010 you think it wouldnt take 8 years to fix a problem. I have my daughter and my elderly mother in my car all the time. The one reason I bought this car was for safety but not the air bag can explode and hurt them. We have waited and waiting and it hasn't been fixed. I wont let anyone ride in my front seat anymore because we are scared someone will get hurt. Witch puts us in a bind with not enough room in my car. When will this be fixed by them. And no I can not afford a rental until they fix it. Thank you for any info you can give me.
A D V E R T I S E M E N T S
- Livermore, CA, USA