This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Fusion Energi. The contact stated there were metal shavings inside the transmission, and the transmission had previously been repaired twice under Warranty. The contact stated that while starting the vehicle, there was an abnormal grinding sound coming from the engine. The vehicle was taken to a local dealer, but the vehicle was not diagnosed or repaired due to the Warranty being expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 196,000.
The contact owns a 2016 Ford Fusion energi. While the vehicle was parked, it rolled down a hill without warning. The contact shifted the gear into drive and was able to stabilize the vehicle. The contact called tuttle-click Ford Lincoln at 949-763-4182 (located at 43 auto center dr, irvine, ca 92618) and scheduled a diagnostic appointment. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 27,000.
- Santa Ana, CA, USA
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- Paris, TX, USA