Driving on city street and passenger's door flung open when I made a right turn. I pulled over and tried to shut & lock door, however it would not latch. After researching found a recall on latch doors of this model Ford (recall reference #15S16), however my VIN # was not on recall. Contacted Ford dealership and Ford customer service and even though this exact problem was why the recall was issued, they would not honor the recall. With research I found that my vehicle was made in the hermosillo assembly plant which is one of the plants the faulty parts came from. I was charged $539.99 to repair door. My car is only 4 years old and I believe that the recall should have been extended to me. I have never owned a vehicle that the latch malfunctioned like this no matter how old it was. I would like to have this vehicle added to recall so that I can recoup my money and have all the other door latches replaced for safety.

- Brentwood, TN, USA

Rear passenger door will not latch when was park. Cannot close door.

- Riverside, CA, USA

While driving in a parking lot the rear passenger side door un-latched and opened. Effort to close the door was not successful. We secured the door close with a ratch-tie down and took the car in for service. The dealer indicated the door latch system needed to be replace for $400.

- Chandler, AZ, USA