This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Fusion energi. The contact received a recall notice for NHTSA campaign number: 18V592000 (equipment). The contact stated that the cord was smoking and overheated while plugged into the wall outlet. The cord was replaced twice. Salinas valley Ford Lincoln (1100 auto center cir, salinas, ca 93907, (831) 444-4444) was called and stated that the vehicle did not have the original part for the recall repair. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 60,000.
- King City, CA, USA
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- King City, CA, USA