This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Ford Fusion. The contact stated while driving at an undisclosed speed, the front passenger's side low beam headlight failed to illuminate as needed. Upon inspecting the vehicle, the contact noticed that the front passenger's side low beam headlight assembly wiring harness was burnt, and there was light smoke coming from the wiring harness. The vehicle was taken to the local dealer, where it was diagnosed that the low beam headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 53,000.
- Hampton, VA, USA
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- Hampton, VA, USA