This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In my 2020 plug-in Fusion, Stop Safely Now appeared on the screen as I drove on the freeway. While driving 70 mph, I suddenly had difficulty accelerating, and my air conditioner stopped working and began blowing hot air. By using hazard lights, I was able to slowly exit the freeway. The system disabled the engine and prevented the vehicle from starting. After being stranded on the off ramp, we were towed home. The cost of which exceeded $100. Without displaying any warning messages when we arrived home, the car started right up. After letting it sit for a few days, I tried to drive it again. In my attempt to accelerate, I reached 50 mph, but again the same warning appeared and I was unable to accelerate. It is ridiculous to not be able to trust a car that is less than five years old to drive safely and confidently. I paid too much for this luxury brand from Ford to cause this kind of issue. It clearly is related to the active recall that Ford doesn-??t have a solution for.
- Lancaster, CA, USA
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- Lancaster, CA, USA