This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was in a car accident that ultimately totaled the car. The airbag under the driver side dash came out but the airbag in the steering wheel did not come out nor did the seatbelt lock. My head and face hit the windshield leaving me with injuries to my face and nose and I had injuries on the entire left side of my body. I was going 45 mph and fell asleep at the wheel. I veered off into a ditch and hit the other side of it.
A couple months back, I rented a 2019 Ford Fusion, so the VIN number in this report is only a sample. Twice, when I went to buckle the driver-side seatbelt, the end went not into the latch, but instead into the casing around the latch (see pictures). There was just enough friction to hold it in place and make it feel like it was latched, when in actuality, it was not. I contacted the local Ford dealer twice, but got no reply. I then wrote a letter to Ford Motor Co. Simply saying I had found an issue, but only got an obvious form letter saying "thank you". they didn't even ask for any details. Upon discussion of the issue with a friend, he said he had the same exact issue with a 2015 Fusion.
- Mary Esther, FL, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Vidor, TX, USA