This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
3 weeks after I leased the vehicle new, the windshield shattered without anything hitting it. It is now 3 months later and I above 7500 miles on the car and while sitting in stopped traffic the back glass exploded on its own. Ford corporate only accepted photos taken and submitted by the dealership to review the claim after telling me a 'technician will determine' what happened. Ford said glass is not covered under warranty. I explained to them that I understand but I am mode concerned of the overall safety of the car after this happened. 2 phone reps and their supervisor repeatedly said there is nothing they can do, told me it is normal wear and tear, and there is no other phone number or department I can contact to further pursue this issue.
I was driving a avis rental car - Ford Fusion 2019 in an interstate from chattanooga, Tennessee to dalton, Georgia on 5/1/2019 Wednesday. I saw an error message on the screen all of a sudden (like communication error) and the engine just shut off, all lights turned off and seat started moving back. It was almost 15 - 20 seconds and I was terrified to just keep the car on middle lane and not to be hit by someone from behind. The guy who was in the passenger seat pushed the start button and it started and I managed to drive last 5 miles to reach hotel. I called avis roadside assistance and ask D them to register a complaint.I also informed the attendant when I returned the car at atlanta airport today.
I was driving a avis rental car - Ford Fusion 2019 in an interstate from chattanooga, Tennessee to dalton, Georgia. I saw an error message on the screen all of a sudden (like communication error) and the engine just shut off, all lights turned off and seat started moving back. It was almost 15 - 20 seconds and I was terrified to just keep the car on middle lane and not to be hit by someone from behind. The guy who was in the passenger seat pushed the start button and it started and I managed to drive last 5 miles to reach hotel. I called avis roadside assistance immediately on return to hotel and asked them to record this issue. I also informed the return car attendant when I returned today at avis atlanta airport.
- Chesterfield, MO, USA
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- Maspeth, NY, USA