This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving on highway in a thunderstorm; windshield wipers were on full out max. They did not go fast enough to clear the water from the windshield so I could see the road. After this incident, I went to Ford and told them about it. They inspected it and said the wipers worked as designed. When I told them that was inefficient and unacceptable and a safety hazard for a downpour, they told me to "pull over" if I get caught in a storm. That is unacceptable. It is not always safe to pull over. I should be able to see for at least a half second to tell if I am driving within my lane. I had to drive on the bumper of a truck to follow their lights. I had the 2018 Ford Fusion and the windshield wipers worked properly.
- Bolingbrook, IL, USA
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- Bolingbrook, IL, USA