This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In for a normal oil change and tire rotation. The lug nuts were swollen and had to be broke off and replaced. with the same one that were on my car. I did not no Ford had a lug nut problem until then. To find out that some people had to have cars towed because of the tire not being able to come off. It is a saftey hazard. Ford know this and keeps making these lug nuts. Saying to replace every 50,000 miles at 160 dollars. this is crazy. I am sure there are many people who do not even know till it is too late. They should come up with a different design and replace them all. I travel 80 miles a day, and i rotate every 5,000 miles. i will be replacing them way too may times at this rate. this is unecessary.
Went to got a normal free oil change. They told us they could not do a tire rotation because the lug nuts were swollen. On a 2018 car the cheap 2 piece lug nut swollen so a normal 19mm socket could not fit over to took off the tire. No recall and no free fix at the Anderson SC Ford Dealer.
I recently had to replace all of the lug nuts on this car due to swelling. Ford said they were all faulty. There were no warnings about the problem. It was noticed in a routine service appointment. I was informed the risk could be that I would not be able to remove them if I experienced a flat tire, and therefore be left stranded.
Went to have car serviced and was told lug nuts were swollen and it was a Ford defect, but had to pay over $120 to replace lug nuts in order to get my tires rotated.
Swolen Wheel Lug Nuts (all wheels) had to be replaced to rotate tires and check brakes properly during routine maintence at a cost of $321.29 at Lindsay Ford if Wheaton,
- Herndon, VA, USA
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Replacing tires for the first time in this vehicle & all lug nuts on each tire is swollen. Reached out to Ford & they advised to file a complaint as my vehicle is not recalled for this at this time but there is a recall for swollen lug nuts under 22S59
The caps on the lug nuts fall off then the lug wrench does not fit, and the caps twist and now the dealer is charging me add to get then off, and usually I have to pay for some and it just happens again and again.lug nuts are $15 each.
At a. Recent appointment at local Ford dealer, I was told that tires could not be rotated due to swollen lug nuts. I perceive that as a safety concern as in event of a flat out out on the road, I would be stranded. Dealer quoted a price of over $250 to replace. Seems to me that this should be Fords responsibility. I feel uneasy driving my Fusion now.
MY vehicle gets the tires rotated every 5,000 miles it has 55,000 miles in it the last time they rotated my tires they said the all 2 piece lug nuts will have to be replaced, I'm 75 years old and have worked on all my vehicles and never have I replaced all the lug nuts, I understand this has been happening to many ford products, I hope there is going to be a recall this becomes very expensive if they cannot remove the lug nuts with the impact tool.
Recently brought vehicle in for oil change and tire rotation to farney Ford in selma, ca dealership and was told that the lug nuts expanded and cannot be removed. Therefore I would have to pay to have 5 lug nuts replaced on all 4 factory installed tires in order to get a tire rotation. The vehicle has gone in for timely oil changes and did have tire rotation done by the farney Ford dealership within the past 15 months. We did put a complaint in and was assigned a case number from Ford. 5 days later and still no response. What will happen if I get a flat and can't get the lug nuts off? we live in a farming town and travel through back roads to get in to fresno, ca.
A D V E R T I S E M E N T S
- Union, SC, USA