This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Fusion. The contact stated while driving 30 MPH, there was a clicking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer and the fuel pump was replaced. On another occasion, while driving 40 MPH, the vehicle turned to the right independently. There was no warning light illuminated. The contact was able to steer the vehicle and drove into the curb where the vehicle came to a complete stop. The vehicle was towed to the dealer and the contact was informed that the front driver-??s side ball joints had separated from the vehicle. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 68,000.
- El Centro, CA, USA
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- El Centro, CA, USA