This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering was inoperable. The steering wheel detached from the steering column and the steering wheel was spinning at a 360-degree motion. The contact stated that there was no motion on the tires. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured steering bolt. The contact was advised that the extent of the failure had not been determined and could be provided only if the contact agreed to have repairs completed. The contact was informed of NHTSA Campaign Number: 18V167000(Steering). The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to report the failure to NHTSA. The failure mileage was approximately 65,000.
I was driving my car home from dinner and I made a left turn. As my steering wheel was returning to center from making the turn the steering wheel became extremely loose and is still loose at this present time
The contact owns a 2018 Ford Fusion. The contact stated while driving 30 MPH, there was a clicking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer and the fuel pump was replaced. On another occasion, while driving 40 MPH, the vehicle turned to the right independently. There was no warning light illuminated. The contact was able to steer the vehicle and drove into the curb where the vehicle came to a complete stop. The vehicle was towed to the dealer and the contact was informed that the front driver-??s side ball joints had separated from the vehicle. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 68,000.
While navigating a corner, suddenly vehicle became difficult to steer, numerous warnings became came active on dashboard for Steering Assist Failure, AdvanceTrac Failure, Hill Start Assist Failure. A collision into a ditch was narrowly avoided.
- London, CA, USA
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I just recently purchased my 2018 Ford fusion SE and about 2 months after I purchased it I noticed clanking noise coming from the front driver side tire area. I took it to Mavis and have them look at it and they said that the bolt that held on to the steering control arm had gotten loose and they tightened it it did not make a noise for maybe a day or so and then it just started clanking and the steering and controlling is a lot looser now. I have not been in an accident I am filing this safety report and I am contacting Ford dealership to look at it to see if it could possibly be due to the recall that these cars have on them for the steering I don't know why if it is my VIN number wasn't included but I'm going to have Ford dealership check it out. There were no lights that came up flashing no warning signals but the car's steering has gotten extremely loose and I want to get the problem fixed before there is an incident
The contact owns a 2018 Ford Fusion. The contact stated while reversing and making a right turn, the steering wheel became very loose. The contact stated no warning light was illuminated. The vehicle was not yet diagnosed nor repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA campaign number: 18V167000 (steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 67,000.
When the temperature outside goes over 70 degrees, there's creaking noises underneath, sometimes very loud when turning, even when parked, moving the steering wheel left or right it makes the noise. Looking online, there are several complaints that report the same problem, my car has only 72K miles and it feels like something is going to break. It has been happening all summer this year and it's getting louder. This has to be a recall.
A D V E R T I S E M E N T S
- Jonesboro, GA, USA