This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As I was driving my check engine light came on and my car started to jerk. I had some previous issues with my AC and radio delays. I took the car to the dealer and he said my PCM was missing a ground and if I continued to drive it the engine could catch fire. The car is only 5 years old. He says they have seen this a lot in these cars.
Trunk keeps popping open on its own while driving. Has happened at ranging speeds between 5 and 60 mph, different hours throughout the day, Temps between 27 and 70 degrees F. The Key fob is in clear site, on its own no one holding or any chance of button being pressed. Has also happened while in park, car not running. Came outside and it's open, also no chance of key fob being pressed. Happens multiple times per day. Removed all objects from truck, nothing on inside pressing or near safety release or blocking latch. Duplicated with different drivers and passengers present.
The APIM in the vehicle is malfunctioning causing a constant drain on the 12v battery system. I brought the car to Ford and they said it is a common issue with the APIM malfunctioning, they quoted me 1800 to change the APIM which i can not afford. I was driving to work and my car smelled like rotten eggs, I started feeling nauseous and light headed. When I got to work I opened my trunk to get my backpack and noticed the smell was really strong in the trunk and was coming from the 12v battery. I touched the battery and it was scorching hot. After some research I found out that the rotten egg smell was the battery producing hydrogen sulfide gas which can be fatal. I believe an investigation should be opened to look into this for if I passed out behind the wheel from the gas myself and others would have been at risk of injury or death.
Vehicle constantly has 12v battery dying. Replaced with new battery and same thing 12v battery keeps dying. Hooked up my current meter to the car and it is constantly drawing 11amps from the battery. Pulled fuses until the current draw stopped and issues is coming from the APIM. I also did some research into the issue and it appears a lot of people are having the same issue where the APIM is not shutting off. How has there not been a recall on this yet? This can be dangerous if you can't start your car and your stuck in a snow storm for example.
- Plaistow, NH, USA
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The contact owns a 2017 Ford Fusion. The contact stated that the cross-traffic alert button detached from the dashboard. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the cross-traffic alert button to be replaced. The vehicle was not repaired. The contact took the vehicle to another dealer, Sheehy Ford Lincoln of Gaithersburg (901 N Frederick Ave, Gaithersburg, MD 20879, (301) 358-4443), and was referred to the manufacturer for assistance. The vehicle was not diagnosed. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.
I drove about 11 miles total to get on the interstate, when I was about 7-9miles into my drive, my steering wheel started to lock up. I slammed on my breaks, and kept twisting and turning my steering wheel for about 2 miles to the nearest gas station. I had tons of lights pop up on my dash and they said my steering system is failed. Something along those lines. It said something about my shifter being messed up as well" I have had 0 lights on, 0 warnings, nothing. If I was going any faster than I was I could-??ve been seriously injured. I almost ran straight into a bridge before I slammed my breaks on to ensure I wouldn-??t hurt myself or wreck the car. Not sure why my steering would just all-of-the-sudden go out" I haven-??t had any problems previous to this situation so it-??s very unsafe and honestly terrifying. This situation could-??ve gone south really fast, if I would-??ve been on the interstate it could-??ve been fatal.
The contact owns a 2017 Ford Fusion. The contact stated that while moving the middle driver-??s side air condition vent, the vehicle would suddenly shut off. The failure had occurred on multiple occasions. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 60,000.
The contact owns a 2017 FORD Fusion. The contact stated while attempting to start the vehicle it requires a jumpstart. The contact stated no warning lights was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of failure and told the contact was not included in a recall. The failure mileage was approximately 10,000.
I was driving and proceeded to park and I couldn't shift from drive to park. It happened twice since the 20th of March. I had to turn off car and shift again. The car shifted at that moment. It seems this issue is 'common' in the 2017 Ford Fusion automobiles. These cars should be recalled to solve this issue. Thank you for your assistance in advance. If you have any questions, please call me at [xxx] or email [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2017 Ford Fusion. The contact stated that after starting the vehicle, the service restraints system warning light illuminated. The vehicle was taken to metro Ford sales Inc (3601 state St, schenectady, NY 12304, (518) 868-6157) where it was diagnosed and determined that the service restraints module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
The contact owns a 2017 Ford Fusion. The contact stated the vehicle failed to start and was jump started on several occasions. There was no warning light illuminated. The battery was replaced three times by the contact. The vehicle was taken to an unknown dealer where it was diagnosed that the softwire connection, F33 and acm needed to be updated. The vehicle was repaired. The contact mentioned communication number: Ssm 48757110000 (electrical system) as a possible solution to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 481.
When I turn the car on, 3 warnings appear on the dash: "front camera malfunction", "pre-collision assist no available", "lane keeping malfunction check". these features seem to work when I'm driving, but when I took the car into Ford, they told me the image processing module needs to be replaced.
Back in 2018, 1.3 million Ford Focus vehicles were recalled due to a fuel purge valve. Who's to say the same issue is starting to occur again, but to the Ford Fusion? my 2017 Ford Fusion that I purchased 6 months ago has this issue. It is a major safety concern! on my way to work in the middle of the highway, during morning traffic, my car decides to turn off causing a accident, but luckily nobody got hurt! while I was sitting there waiting for the police to arrive, I tried turning it back on, and luckily it did, but surprise surprise now with the service engine light on. When I got off of work my car turned back on (still with the service engine light on) and the same issue happened again 4 times on my way back home. I drove all the way back on the right hand passing lane because this is a safety hazard, and could easily cause a accident again! what it did exactly is it starts like a humming/vibrating noise that comes from the dashboard, I couldn't push on my gas, turn my steering wheel, and automatically goes down to 0 mph, and on the dashboard it asked me to put the car in P, and then turns off. Of course the warranty that I purchased didn't want to cover it, and now I have to pay $425 to have this fixed! Ford Motor Company needs to issue a recall before someone seriously gets injured!
June 1st 2020 while driving 55mph on a hot day windows down stereo blasting suddenly the speakers screech a defening sound and then nothing.screen displays audio off and won't turn on. No music and the part that's dangerous no gps prompts (I get lost easily) the next day its cooler and it works again. October 13th 2020 the radio displays audio off and and is still off as I write this complaint on a cool October day. This car is a safety hazard and now basically worthless with out a functional audio system. I cant afford to take it to the dealer to even try to figure out the problem last time I went for a simple software update to address another problem with the radio it cost $80.
Shift dial get stuck in park, will not shift out of park even with the override, have had it looked at twice, both times there was "no problems, " and the shop always it works when the tow truck drops it off. It happens on and off, never gives an error message or throws a code. Could be driving one minute, get home, shut the car off, a couple hours later get back in, and it doesn't shift anymore. It's extremely inconvenient and considering the Ford dealership says "this happens a lot" I don't understand why they don't recall the faulty cable or relay or transmission or shift dial if it happens all the time, because after taking it to 3 different shops, they all have no answer to the issue, just to "deal with it". and the fact that the override doesn't work is a big problem. But Ford does their thing and I guess won't recall something they know is a problem on many of their 2017 Ford Fusion SE's even though it's a safety issue but I guess that's Ford, more about pumping crap cars out than they are worried about making them safe when the same problem occurs on multiple 2017 Ford Fusion.
Vehicle codes started to appear on the dashboard ( temp light, engine light, battery light) warning signs also appeared ( overheating in engine ) engine coolant started to decrease no leak was detected. It was taken to a mechanic to get evaluated and they came to the conclusion that it was leaking internally into the car which caused other issues. This car was purchased February 2020 so 8 months later the car has completely crashed. White smoke is also expelling from the vehicle exhaust. The spark plugs are burning up they were replaced approximately 8 days ago and they are completely burned white.
A D V E R T I S E M E N T S
- Charlotte, NC, USA