This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Fusion. The contact stated that while driving at approximately 35 mph, the brake light illuminated continuously. The vehicle was taken to heritage Ford 2100 sisk rd, modesto, ca 95350, for an oil change and the contact informed the dealer about the failure. The dealer informed the contact brake fluid was put into the vehicle in order to repair the failure. The vehicle was repair however, a day later the failure recurred. The contact mentioned that a whole can of brake fluid was replenished in the vehicle. The vehicle was taken to an independent mechanic where they informed the contact the brake line leaked fluid due to the transmission coming into contact with the brake lines. The vehicle was not repaired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 90,000.
The contact owns a 2017 Ford Fusion. While depressing the brake pedal and driving up a hill, the pedal depressed to the floorboard and the vehicle failed to operate without warning. When the brake pedal failed to operate, the vehicle began to roll backwards. The contact took the vehicle to rio vista Ford (1010 ca-12, rio vista, ca 94571, (707) 374-6411) where they agreed that the brakes were faulty. The dealer replaced the brakes under warranty. While driving 40 mph and approaching traffic, the brakes failed again without warning. As a result, the contact clipped the preceding vehicle. There were no injuries and a police report was not filed. The contact's vehicle sustained front end damage. The contact had to pay a $1,000 deductible to the auto body shop to repair the vehicle. The contact took the vehicle back to the same dealer, but was offered no assistance. The dealer stated that the vehicle was meant to operate in that manner. The vehicle was taken to big valley Ford (highway M-28, ewen, mi 49925, 906-988-2323) where they were initially unable to diagnose the vehicle. The contact then took a mechanic to test drive the vehicle and the failure recurred. The vehicle was diagnosed with a computerized braking module defect and was not repaired. The failure mileage was 70,000. The VIN was unknown.
While driving in traffic newer style vacuum pump failed in my 2017 Ford Fusion almost rear ended a truck while didnt know what the problem was talked to a few Ford dealers that told me it would be over a week before I would be able to get my car serviced. So I started to test my my parts got a P0012 and P0014 code and pinpointed a destroyed vacuum pump that had no suction.breaks assistance was lost
I took my vehicle to mullinax Ford of olympia for a squeak during suspension jounce. They traced the problem to a brake line rubbing on the sway bar. They allegedly fixed the issue. On March 5, 2019, I experienced a complete hydraulic failure of the vehicle's brake system. The vehicle was towed to skyline Ford in salem, or for repairs and they found a brake line failure due to rubbing the vehicle's sway bar. I believe there is the potential for this to be a widespread issue and am requesting a full investigation due to the volume of Ford Fusion vehicles on the road and the severity of a brake hydraulic failure. The issue may be confined to "sport" models which may have a larger front sway bar than other Fusion models. My vehicle has over 50,000 miles which is abnormally high for a 2017 model year vehicle. As other vehicles of this type acquire the mileage my vehicle has, more may be subject to this type of failure. The sport model was not produced before 2017
- Chehahlis, WA, USA
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The contact rented a 2017 Ford Fusion. While driving 45 mph, the ABS warning indicator illuminated. Also, the brake pedal traveled to the floorboard when it was depressed. As a result, the contact rear ended another vehicle. The contact sustained injuries that required medical attention. A police report was filed. The vehicle was towed to an independent facility. Hertz rental car in san mateo, California was informed of the failure. A dealer and the manufacturer were not made aware of the failure. The approximate failure mileage was 42,000.
Takata recall this car does not have reliable breaks I was in an accident on 12/26/18. I applied the brakes and nothing happened. Now I'm left with being responsible for this. And the steering wheel airbag blew smoke in my face and this car has two open recalls and it's a rental through hertz
Was driving in a parking lot, between 5-10 mph when the car clicked loudly. I lost steering and brakes, and came to a sudden stop. The engine had turned off, the car had put itself into park, and the instrument panel went back as if I had opened the door with the car shut off.
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- Modesto, CA, USA